Smoothie King — Restaurant in Greenville

Terrible location. Every Smoothie King I go to I always get a large peanut butter smoothie and it taste the same everywhere I go. Every time I have been to this location, they’re always rude. My drink is over $10. Today, as I got my drink as I was driving away, I noticed that it had no flavor at all and tasted very bitter. I went through the window and the lady was rude and said that I did not specify exactly what kind of smoothie I wanted so she just “rang me up a gladiator”. I said is there anyway that y’all could fix it? And she was like “I’m sorry no there’s not.” And I said really my drink is $10 and I never complain even though y’all are always rude. Every time I come come through here and the one time my drink is wrong and I want it corrected. You can’t fix it. And she then again said no, I cannot. I said well can I speak to your manager and she was like “this is her.” And then she said, but I can offer you a free smoothie card. And as I was driving away from the intercom, she said you know what I’ll just remake it, but not in a kind customer service understandable, problem-solving way. Since I have worked in The food industry in the past I do not trust workers once there is a disagreement I have seen all kinds of things happen. So once I heard that she was making a new one I was going to just ask for the free smoothie card, and save it for a good location. She never came to the window because she started making the new one. So I called the phone number and I told him he I just want the card. I don’t want it made because I don’t dressed disrespectful people. And the boy on the phone said “ uhh yeah she already is making it” therefore, I just drove away. I am polite. I don’t cause drama with people and I usually don’t ever have my orders corrected when they’re wrong at places. But for $10 for a drink only for it to be bitter with no sweetness at all in it is extremely disappointing. If you were going to be a manager, you should probably work on your problem-solving and customer service skills to remedy simple situations. It was literally...

Can I get (2) 20z Choc Peanut Cluster Plus Can 1 get (1) 40z Choc Peanut Cluster Plus with Coconut Milk.

Seems simple, yes? Not for this place.

Its examples like these that make you worry about our country and the future of it. The fact that a person cannot notate the 2 drinks (total quantity of 3) after making 3 attempts to do so, is troubling.

Hello what would you like?

"Can I get (2) 20z Peanut Cluster Plus Can 1 get (1) 40z Peanut Cluster Plus with Coconut Milk."

Window "OK can you repeat the please? "

Me, "Yes Ma'am, Can I get 2 20z Chocolate Peanut Clusters?"

Window, "OK thats 1 20z Choc Peanut Cluster".

Me, "No Ma'am, its 2 Choc Peanut Clusters, In addition to that, can I get a 40z with Coconut Milk instead of Milk?".

........long pause............................

Me, "Are you still there?"

Window, "OH YES SORRY, Can we start the over all over again?"

Me, "Yes, lets try it one more time - Can I get (2) 20z Peanut Cluster Plus, and (1) 40z Peanut Cluster Plus with Coconut Milk."

Window, " I am sorry can you repeat that?"

Me, "Are you OK? You with me here?"

Window abruptly " No Its fine I got the order, Its 1 32 OZ Strawberry Peanut Cluster.."

Me, " NOPE - Just forget about it, we'll go to Royce City" and pulls off and as I drive by the window, the lady is giving me a rude look as if I did something wrong..............

Please Note - I am American, Speak fluid English and public...

I went to the Greenville Smoothie King this morning and went to the drive thru to give them my order. When I asked of they were doing the free Smoothie for Veterans day the lady sighed extremely loud and said yes. I proceeded to order my Angel Food Smoothie and wanted it in a large. As I was saying that she rudely cut me off and said that is was for a small only. (Totally like it was an inconvenience for me being there) I then asked if I can pay the difference. She again rudely answered me and said yes. I was the only one in the drive thru and then went around to pick up my Smoothie. She then acted like she was doing something and never acknowledged me for about 10 min. The lady finally came to the window and I gave her my CC she snatched it out of my hand and processed the payment. The lady whose name I believe is Bryana (name on my receipt) then rudely asked for proof that I was a veteran. (Which I have no problem doing) but it was the way she asked and demanded me to show her my Veterans card. I will never patronize this establishment again and I will post this on several media boards and warn Veterans not to patronize this...