First Watch — Restaurant in Hampton

Google needs to allow zero or negative stars to do reviews. This place is TERRIBLE. For starters, they claim to have healthy, vegetarian and vegan options but they do not. Secondly, the waitress told me that they can make things Vegan- so I ordered a meal, I chose one she had suggested could be changed, and made adjustments to the ingredients and then the food came out and it was disgusting. When I asked the waitress why so many things were missing from the meal, (kale, basil pesto, herbs/spices...) she said when she wrote vegan on the food ticket, that changed it- stating “most of the flavor in the meal comes from the quinoa being cooked in chicken broth, and the pesto is a pesto ranch” (on the menu there is zero mention of ranch, it states ‘basil pesto’). She then gave a blank stare and repeated that it is a ranch pesto. She should have instead come back to tell me this would happen and see if I still wanted to order that meal!

Especially because the other item I ordered, I asked if it was vegan and she said “it depends on what you think of vegan as...” which does not make much sense- as with vegans the only thing I have seen different is that some eat honey, some do not. I said everything listed here is vegan, but can you ask the chef if they know the recipe better and if there is anything not listed here, please come back and let us know so we can see if we still want it? She agreed but never returned.

Then my husband ordered avocado toast, which came with eggs, when he asked to substitute mushrooms, she said there would be a charge.

Aside from these MAJOR issues, the “toast” that came with the AM superfoods bowl was not toast, it was cold bread with almond butter. The bowl itself was half the size of what’s pictured online. For $9, it was a ripoff, there was barely a tablespoon of granola, and maybe 1-2 strawberries.

I will say, when I decided to talk to the manager about these issues, he was extremely apologetic, knew the right things to suggest had he waited on us, and was genuinely concerned, asking if our bill was taken care of (my meal was comp’d but my husband’s was not but we had already checked out...). Hopefully they will take my advice and make some changes to the menu and especially to their...

Overall, for our first and last experience, it was disappointing.

Pros: Food tasted good and it was presented well. Our server was very pleasant. Decor was very nice. The coffee had great flavor. The way the hostesses take your name and phone number is really cool - you get a text when the table is ready! Lastly, the restaurant dining room was clean!

Cons: When we received our text saying the table was ready, the hostesses realized the table assigned to us was given to another party. It turns out the Manager on Duty was assigning parties to tables. The hostesses made it very clear that they could not assign a different table, since the manager was the only one seating tables. . . We finally got our table.. the hostesses had to go find the manager TWICE to get us sat (yes, there was empty tables throughout the dining room when this was an issue). We got our table - waited 5 minutes for a server to greet us. She arrived, was very friendly, but, offered us coffee and immediately asked us if we were ready to order. We ordered. No suggestions on what was good on the menu. The server didn't ask if we had been here before, etc. We then waited 30 minutes for our food. During that time, I sat and watched the manager pace through the dining room assigning tables (hopefully, he got better after his mix us with ours...) and never once LOOKED AT THE KITCHEN! He never once looked at a plate coming out of the kitchen! The food finally arrived. It was cool to the touch. At this point, my wife and I decided that the flavor profile was good, but when it takes 30 minutes for an omelet, I expect it to show up at least warm, if not not HOT! The Manager on Duty must have walked by us 30 times during our time there and never stopped and asked any of the tables how the food was. Disappointing. With my background in food and beverage, I know that hair longer than a quarter of an inch should be restrained by a hat, hair net, or beard guard. The manager had long facial hair that was un restrained. I can only imagine what the staff out of sight could have looked like.

We won't...

I'm a very well tracked chef I say to make sure it's understood that have a very expensive pallet so when I say this I say it from a professional perspective...the food was underwlemingly disappointing after ordering green tea and waiting 15 mins for the server to bring me hot water and tea bags there was no where else to but down...I ordered biscuits and gravy (which from what i understand is a southern specialty) as well as two pieces of chicken apple sausage. I was disappointed beyond measure first the potatoes they called hash brown were crunchy and not because they were over cooked but because they were undercooked then I moved to the biscuits and gravy which was the next dissapointment tasted as if the put cornbeef hash in redeye gravy and served it which wouldnt be a problem but it had no flavor no taste no seasoning it tated like nothing but had a sweet after taste then to top it all off I tasted the chicken apple sausage and again was disappointed. Do you know how hard you have to try to give sausage no flavor keep in mind I can see the seaonings in the suave I just couldn't taste anything I mean not even a hint of apple sage red pepper nothing...I informed the server of the issue and she was very helpful and concerned about my dining experience so she grabbed the manager and he was again very concerned about my dining experience he told me to pick what ever I wanted he would cover it I didn't want anything but he insisted I again declined of course he brought something out anyway which was a tostada with avocado eggs salsa Verde and cilantro I took one bite sent it back and told not to bring me anythings else...again do you understand how hard you have to try to get all the flavor out of salsa verde its insane I have never had a more hyped up disappointing meal! The service is great but the menu and there kitchen is beyond...