Came last night around 10:30pm everything was completely cold, ordered a crunch wrap it was flat hardly any meat. Came in the morning since I couldn’t get ahold of anyone over the phone and by the time I got home to eat it was close to closing time. Came in the morning after being hung up on over the phone and when I tried to call back phones were going straight to Taco Bell’s voice mail. Worker who addressed me were rude from the start and not wanting to accommodate anything, because THEY CAN I’ve had orders remade with or without food given back at other Taco Bell locations in town and even the one I worked at on grangville because customer satisfaction was the #1 priority! she called her GM and said she’d only be able to accommodate $10 worth out of the $20+ meal and then when the GM gave me the remake she said to eat it right away because with all the cold ingredients the food gets cold quick and the food does not stay warm which is a complete lie because I worked at the Taco Bell on Grangville and 11th months ago and we never told customers that or acted that way the food is always warm to perfection. It seems that the Taco Bell by Costco in Hanford CA is full of women who have attitude, are rude, and have poor customer service skills that need plenty of work. It’s not cute to have a rude attitude to CUSTOMERS. Customer satisfaction seems to not be their priority at all. Lesson learned don’t return to Taco...
Read moreI'm a truck driver and going inside the women told me if I don't use the kiosk she won't be able to help. She needs to be educated and learn that since their is a pandemic majority of fast food joints shut down the kiosk becasue they carry germs from many people who has used them in the past. So I told they just take my order up front and they had me wait. And once I got to order in person they had me wait about 15 mins for my food. Rude people in the front. Also while waiting many people went inside asking for straws for their drinks. So the person up front needs to start doing better customer service. Horrible place to get tacobell if your a truck driver. Just...
Read moreThe worst service ever was waiting in line for 40 mins and when I got there to order they said there grill was off and can’t make the Crunchwrap supreme cause they were cleaning the machine then I asked for the cheesy roll ups and said there steamer was off too idk what the steamers for but it was 9pm they don’t close till 12am wth was all there stuff put up and cleaned they still a couple hours left and The there girl working there was on her phone I waited in line forever they were throwing food at each other and sitting on the counters just worse service beware when going to...
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