Second time here and after an incredible 2nd round, I felt compelled to write this review.
First off, we like to be safe when it comes to Covid safety and won't eat anywhere that doesn't enforce mask rules and social distancing. They take your temperature prior to entering and require masks when you're not at your table. ALL staff were wearing their masks and they were wearing them properly. Good job!
When we walked up, we were told it would be an hour wait but after the host saw we had little kids, he shuffled some things around and sat us right away. Huh? Wow, what a hero move right there!
Michelle was our server and she also happens to be a manager. Due to Covid, all the managers are required to be servers due to staff scale backs. She was so friendly and offered us waters for the table without even being asked. When she returned with our waters, she saw we had kids and told us they have a children's menu, it's just not on the main menu. Perfect. So she told us verbally what the children's menu was. My son ordered grilled cheese and fries and my daughter got mac n cheese.
We are all vegetarian so we ordered the Brussel sprouts and chips and guac for apps. They can also make any burger plant based with Impossible burgers, so we got a burger (Molloy style) and a BBQ chicken salad minus the chicken. We asked if they could chop up some Impossible meat to put in the salad and Michelle said "Of course you can!" Awesome. PM's is VERY accommodating with special requests and menu modifications. Our appetizers were at the table within 10 min and our main dishes about 15 min later. Michelle was AWESOME!
Sandra was another server that helped out a little and was super friendly. Turns out she went to school with my wife and they were able to reunite after many years! She made sure we had everything we needed and even joked around with the kids.
Patrick Molloys gives you tasty food, amazing service, and a sweet view of the ocean as you dine on their outside patio. SO. FREAKING. GOOD! Highly recommend...
Read moreMy wife and I visited Patrick Malloy' today, June 25th. We're frequent customers; after a long weekend we tend to entertain friends and family at this pub. Today, after paying our tab (nearly $120) my wife and I went to the restroom before exiting the pub. Upon leaving the RR we were stopped by security and told we had to leave. Oddly enough, we asked why. The security guard proceeded to claim my wife "over extended her stay". I asked how can this be, the security gave a blank stare and said she needed to leave. I continued to ask for an explanation but the guard could not provide an answer and followed us back to our table telling our entire party to leave. At this point my wife was in tears because of the humiliation. When bringing up the situation to another guard we felt our cry for help fell on death ears. We are a gay couple, my wife being Salvadoran (dressed in men's clothing; stud) myself being black felt discriminated against and completely uncomfortable. The security guard could not define his reasoning for escorting us out and stuck by his original response. I could understand if our party was disruptive, drunk or incorrigible. . We weren't. As we were aalready planning to leave, we decided to exit without incident.
At the end of the day, our money is green no matter what nationality we are.
We're not asking for the termination of this employee but the same level of respect as other paying customers. I'd like to hope that an establishment that's been in the business for years would treat all paying...
Read morePassed by this restaurant during a walk on the beach. Decided to drop in due to their happy hour selections. My husband and I were not greeted or met by a host. We had to hunt down a waiter to ask if we just seat ourselves (the restaurant was not even busy). Servers were not very friendly. Our order was wrong and we were overcharged, and were not offered for our food to be corrected, just told that the cooks messed up. We ordered pizza, Boneless bites, and a brownie Sundae. The pizza was really good, my husband liked the chicken (I thought they tasted a little different), and we thought the sundae was good as well, though it had more of a cake consistency rather than a brownie feel. When I asked our server about adjusting our bill, he did it under protest, and said they're going to make a future rule that you can't modify a pizza (since we ordered half cheese, half bell pepper, mushroom, and sausage - except the pizza was missing sausage). The Happy Hour special is $11 for all pizzas. I asked to be charged for the Veggie pizza (which came with all veggies, but to remove all of them except the bell peppers and mushrooms - since we didn't get the sausage). I guess it's difficult to hit the "No" button. The restaurants nearby were packed. Perhaps the servers here can shadow some of the servers nearby to learn better customer service skills. I think this would be a great way to...
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