Wendy's — Restaurant in Highland

Ate here last night. Despite the 2.9 star rating, this specific Wendy’s location holds many memories that are near and dear. Each visit to this fine establishment is always an extraordinary adventure. The employees never fail to entertain us with their charming, kind, and almost comedic personalities. Last night was no exception either. A fine young distinguished gentleman wearing a backwards hat served us the most delicious meal last night. Not only did he make a delightful set of Jr Bacon Cheeseburgers for me, but he also made the most fire baconator fries for my good friend. I must say, this Wendy’s location never disappoints. The building itself has a deep character that is often misunderstood. It’s personality is mistaken for being sloppy and unprofessional. But you must understand, it’s trying it’s best. Hidden deep beneath the brick walls and concrete foundation, this establishment shines a bright smile for anyone that walks in saying, “Rev up those fryers, ‘cuz I am sure hungry for one baconator!” I’d like to personally thank every cashier that has ever taken my order at this restaurant. Don’t let a low rating bring you to your knees. You must stand up and greet everyone with the greatest “May I take your order?” the world has ever seen. I assure you, I will return to dine here once more. I will dine in celebration, seeing my favorite Wendy’s location grow up to be such a fine young Establishment. Thank you for the lovely atmosphere you bring at 10PM on a Thursday night. Thank you for engaging with your customers and making them feel special. Thank you for the food that you fed us when we were hungry. And most of all, thank you for all the memories. I sincerely hope for your success in the future of the food industry. God bless America, and God bless the Wendy’s in...

I just visited this store tonight. I have lived in the area for 20 years and visited this location many times; not the one I prefer but alas it was the closest for me today. I witnessed something I had NEVER seen before anywhere. They messed up my order (regular nuggets instead of spicy) and I had already exited the drive thru. So, I pulled around and went in. The cashier seemed really put out that I wanted spicy instead of plain and that I didn’t just accept it. Plus it took forever for her to believe me. I told her they were not the “orange” color and I even tasted one to be sure. She went to her supervisor and he said they were not spicy. So then she asked for them back—odd, not that I want free food but I had touched them, she had touched them, they had been in my car and with COVID going on... this is just not okay. She then asks her supervisor what she’s supposed to do with them and he tells her to put them back???! PUT THEM BACK?? I watched her dump them into the bin with all of the all of the nuggets. GROSS. She then proceeds to give me spicy nuggets and I noticed that 2-3 of them were not spicy. I have a child that refuses to eat the regular and that’s what I ordered, why do I have to justify it or feel guilty for being a Karen?? But she said “what do you want me to do?” I said, “have your nuggets clearly separated so that it’s not an issue to get orders right if you are color blind.” Will NOT be going back EVER. But I can’t stop thinking about why I didn’t throw a fit about my touched nuggets going back into the bin of nuggets instead of in the trash. I’m so sorry people! I should have done more at...

After a long day of hectic work, nothing helps soothe my nerves like the hour long wait in the drive thru of this Wendys.

The food is clearly being sourced locally, which is great. You can tell because when you order a burger, someone from the store has to walk (not run) to the nearest farm, wait for the cow to mature, then wait for the farmer to say his teary goodbye, then wait some more as he slaughters his favorite cow.

Once back in the restaurant, the meat must then go through another arduous process... I don't know... maybe they freeze it, unthaw it, then freeze it again. Either way, they're in there with that farmer's prized cow meat for another few hours.

Then, right before i fall asleep in my car at the delivery window, the nice cashier will tap on my window, inform me it's going to be another 5 minutes as the crew needs to psyche themselves up to deliver craptacular service.

But for some stupid reason I keep going back because it's the only burger place nearby. So, if you are in your early 20s and still have plenty of life in front of you. Then I definitely recommend you take a semester off and go order from this place. Otherwise, just drive 10 minutes to Burger King. It will actually be a faster way to...