Starbucks — Restaurant in Holyoke

Worse service ever, first of all they add there tip into your order without telling you so I ended up paying $15 for a $7 coffee. Second the employee said the tip is included in with the coffee fee automatically and I can’t get my coffee unless I pay the tip that is included in the coffee fee even though I had already tipped the employee. This is ridiculous and I will definitely be reporting this location to see if it is legal to include a customers tip with the coffee fee. If it is legal I suggest this location add a sign to inform customers that the tip is included with the cost of...

So I went to Starbucks with my daughter and only because she wanted to try one of their drinks and I honestly didn't think I would like any of the choices for some of reason. I am so thankful to my daughter for making me try one because these drinks are delicious! I keep trying different ones and so far no disappointment. A little different to what I'm used to ordering but, I can learn when it's all with it. The only thing that makes me sad are the prices but, I'll have to learn to only reward myself maybe every...

I got a matcha drink this evening from the Starbucks across from the B&N in Holyoke. The worker was rude and was rushing me to order. I didn't finish the drink because I kept getting chunks of matcha powder in my sips. When I went to empty the cup this lump of matcha was at the bottom. Disgusting. It was my understanding that Starbucks changed the way matcha drinks were made. Well if they did, the rude worker couldn't...