BIGGBY COFFEE — Restaurant in Houghton

I love Biggby and have been to many across the state. Two things happened to cause me to give this one 3 stars instead of 5. I asked for whole milk in the chai tea, the server nodded his head, and then when we saw them use 2% they admitted they do not have whole milk. He only needed to tell us, so we could choose almond milk or something else. The lady making the lattes was banging the milk pot on the counter...tap, tap, tap, tap, tap. Why? Never seen this in the many visits I've made to a coffee shop! Despite these two minor things, the coffee was delicious and the servers warm...

First let me start by saying I am a Biggby lover ..i have been to over 25 of them all over the state. Houghton was So Dirty. I am a restaurant worker myself and I'm appalled. The counters and windows are awful. The customer ahead of me put her child's behind on the counter while they were waiting. I thought this might be a catalyst to a cleaning with a bleach rag but OhNo!! Look at the towels they are using on equipt. Which is completely illegal with the health department. Owner and Employees you should be ashamed!!!...

Went into Biggby for the first time today and was very unimpressed. There were 4 people working and when we arrived at the counter, the cashier ignored us and started doing something else. Afterwards, the charge for our coffee was more than advertised. The cashier told us they were going to change prices but hadn't changed the sign, and refused to honor the advertised price!! We asked to tell the manager and she seemed not to care. Do not waste your business here and support the local coffee...