Be More Pacific — Restaurant in Houston

“That one family member”

I never really intended to write a review, nor thought about it. However, due to the personal level of attacks from one of the OWNERS-COUSIN “ERICA”, I will write the review that they deserve.

April 3rd 2021, was the day that we decided to visit and try this place. Since it has been a hot talk of the town since it is a newly opened filipino restaurant. I fully appreciate entrepreneurs trying to elevate and offer some unique dishes to its market by making themselves unique and be the best among all the other places that offer the same kind of product.

It took us a few minutes to go through the menu and decide what we should order as we were checking if they had some of our favorite dishes and if they made a twist to make it more special.

Server came back and asked for our drink orders, I asked for San Miguel Apple he said “oh no we haven't had that for a very long time since covid” Well, if you have everything on the menu a customer would expect that you have everything to offer. It would have been great if the server gave us a heads up on what is 86 on the list or maybe update your menu since you have not been serving this item for a very long time or at least make a suggestion as an alternative. My companion ordered Calamansi Margarita, which the server suggested different flavors of it, and then realized he was giving us wrong information because he wasn’t really paying attention to what we were saying. With these little hiccups it didn’t discourage us from having a great experience at this place. food was over-all okay. I've had better ones.

On today’s lunch and just like any other social media user, I decided to check-in and write a post of what I think about it.

“ The Whitest Filipino Restaurant i”ve ever been “

The reason I said this is because it has a American touch. It has a sports bar (they were playing a game on the tv). Back home we don’t, instead we have live bands. Secondly, the crowd was not the typical one you see at a filipino restaurant ( I actually overheard the server ask one of the newly sat tables while we were dining “have you ever tried filipino dishes?” which i thought was a great thing for the other people to introduce new flavors into their palates. In a Filipino restaurant, the employees usually come from filipino descent and at this place most of them were definitely not from asian descent. Lastly, I said it because that was our honest impression of the place.

A few hours later, i received a message from a co-worker whom i’m really not close to that says “I’m getting messages about your Be more Pacific thing” that says;

“ Tell him the owner is my cousin and i said bringing down his own kind is disgustingly toxic when he wants to post about being non-toxic” -From ERICA-

What we experienced and what our opinion is, is solely based on customer feedback so learn how to take constructive criticism. Also, I never bad mouthed your restaurant nor intended to. But when you take it to a personal level as to messaging my co-worker to relay a message, IT IS very personal cause how would you know we have friends in common on social media? Also, who ever is running your social media page could have handled it so differently like “ We appreciate your business, and we value your feedback to make our service even better on your next visit.” Instead, a comment was left on my personal page with a Will Smith GIF. Lastly, we truly enjoyed our dining experience despite everything. One of my companions even suggested adding a chicken inasal dish, and Bryan said “maybe on your next visit it will be on the menu” and we said GREAT! And on top of this, we tipped our server more than 20%. Next time I suggest informing your family members to stay away from social media and not personally attack your customers and stop being so emotionally sensitive because you are running a business and you are building relationships with...

Review for Be More Pacific – July 16th Experience

On July 16th around 6:00 PM, I visited Be More Pacific for an important business meeting with a new client. Initially, the experience was promising. Our server was phenomenal—warm, engaging, and attentive. When a minor discrepancy arose regarding a happy hour drink price, we were more than willing to pay full price. However, the server kindly offered to adjust it to the happy hour rate as a courtesy, which we appreciated. We completed payment through her handheld device, and the matter appeared to be resolved.

Moments later, a slim Caucasian woman—unidentified, without a name tag—abruptly approached our table in the middle of our meeting. Her demeanor was aggressive and confrontational. She insisted we had not paid for the drink and demanded payment, stating, “You drank it, so you have to pay for it,” despite the fact that our server had already processed our tabs.

She raised her voice, embarrassed us in front of other patrons, and disrupted what was a critical client meeting. When we asked who she was, she eventually identified herself as the manager. Instead of apologizing for the confusion, she shifted blame to the employee who had rung us up and continued to speak to us in a condescending and dismissive tone—even as we calmly paid for the drink again to avoid further escalation.

I was especially disturbed to witness her treating other tables—specifically those who did not look like us—with noticeably more warmth and professionalism. As someone who has previously enjoyed this establishment, I was disappointed and deeply embarrassed, particularly in front of my client.

As an international business owner, I’ve dined in venues across the world, and I can say that this was one of the most uncomfortable and unprofessional encounters I’ve experienced in a service environment. The undertones of racial bias and lack of accountability were glaring.

I hope Be More Pacific takes this feedback seriously. If you claim to be a place that welcomes all, that must extend beyond just the marketing—it needs to be reflected in your staff’s training, behavior, and cultural awareness. I will not be returning and will be sharing this experience with my colleagues and professional...

Went for Houston Restaurant Weeks and was blown away by the food. I am giving 5 stars, but with some quick notes that might help them out. We had a party of 4 (plus a baby) but with a party of less than 6 they were not accepting reservations for a Saturday night.. we arrived around 6:15 and had to wait around 25 or 30 mins for our table. A little annoying with a 1 year old in tow, but not a deal breaker. We ordered cocktails to pass the time, my Old Fashioned was up to standard for the price.

Once seated we were offered water immediately and our next cocktail order went in right away. While waiting for our cocktails we agreed amongst ourselves that we'd all be ordering from the Restaurant Weeks menu, plus a few additional appetizers.

I'm going to skip ahead for the sake of time and just say that the food was amazing, every dish was superbly executed. I was able to sample tots, pork belly, 3 types of egg rolls, Ceviche (the star of the show), ribeye steak w garlic rice, and the super over the top dessert "halo halo".

My only critique is that service was chaotic. Plates were coming out in all sorts of different orders, some egg rolls here, some ceviche there, some of our party had no plates while others were on their second course. We had to remind the waiter that we were waiting on 2 second courses when 3rd courses were already hitting the table. It didn't make for a bad experience, but the execution could have been a little better. We all ordered 4 course meals at the same time, would it be so hard to time the food so it arrives closer together? We also ordered a kids meal that we didn't receive but weren't charged for either. The baby ate off of our plates so it wasn't that big of a deal.

I'll tell you this, for a Restaurant Weeks menu the portions were huge! Big, full size dinner portions, second course portions were so large that they could have been served to the table as apps for 4+ people. We will DEFINITELY be coming back to this restaurant, but maybe wait til the craziness that is...