Bird Haus — Restaurant in Houston

I will never EVER be ordering from here again. Quality has gone down over the past year that I've been coming here religiously, and I am being met with the most disappointing food and terrible service as of late. When I ordered a few months ago, the chicken and bun were burnt and tough/overcooked, but honestly I let it go and didn't put any negative reviews because I wanted to be nice and give the benefit of the doubt. I thought maybe it was just a bad day at the grill or something. But this time, I'm putting a review in because the service I got was ridiculous. I honestly would've been fine with saying nothing like I've done the past times I've gotten my order remade in addition to the burn situation, but this is just wild y'all.

One of the very rude workers (Randolph) tried to say that my food was properly made as a Garlic Parm (wet) when they literally put plain, dry chicken strips in the sandwich........ I literally took a bite to check and it was literally plain chicken strips in a sandwich, no sauce no seasoning nothing at all. Maybe I look like I have "idiot" written on my order or something but if I wanted plain chicken strips in a sandwich then I'd just go to Whataburger down the street, not all the way to the Galleria area to pay $16 for what I didn't ask for......

Then, the mac and cheese was GOD AWFUL, it tasted stale and chalky. This dude claimed that "that's just how our mac and cheese tastes".... So then why is it that when I ordered this food like a year ago when the kind lil Asian man who work(ed)(idk if he's still there I haven't seen him in a hot minute) there convinced me to eat at his spot, it was absolutely delicious? Like I'm talkin the food was so moist and delicious and yummy, the mac and cheese was so flavorful and it was the BEST.

This has been such a disappointing and disrespectful turn of events. I will never recommend this spot to anyone ever again. This was my spot too so I don't even know where to go now 😐

(Oh and btw, very suspicious that the remake on the order actually featured wet garlic parm seasoning on the chicken. Hmm. If you really did that the first time, like you claimed you did, then why did it look different than the first version of the sandwich, and why would you have an attitude when you clearly knew you were wrong 🤔? If you were sooo correct then it should've came out the same as when I said the order was wrong, buuuut it didn't.........

Bird Haus' Cod Rice Bowl: A Flavor Explosion at The Conservatory! I just had the most incredible meal at Bird Haus inside The Conservatory, and I have to rave about their Cod Rice Bowl! This dish is an absolute winner. The cod was perfectly cooked – flaky and tender, and the lemon pepper rub on it was divine, giving it a bright, zesty kick that was just spot-on. What really took it over the top was adding their hot sauce. That combination of the zesty lemon pepper with the perfect amount of heat from the hot sauce created a flavor profile that was truly exceptional and incredibly addictive. It was a perfectly balanced, delicious bowl. And of course, enjoying this amazing meal in the lively, buzzing atmosphere of The Conservatory food hall just makes the whole experience even better. If you're looking for something fresh, flavorful, and unique, you absolutely have to try the Cod Rice Bowl at Bird Haus. Five...

I tried this hidden gem today. I had the garlic parm medium heat chicken sandwich. And OMG. It blew my socks off. Perfectly seasoned, juicy chicken breast. The house sauce was extremely delicious. I had to dip my fries into it. I will definitely keep this place on rotation.

Update: Went back and had the Lemon Pepper chicken sandwich this time. And let me tell you, this sandwich is just a good or even better than the garlic parm. Fries were hot and fresh. And I love the fact they used crinkle cut fries. Reminds me of my child hood. Chicken was juicy and seasoned to perfection 👌 The people running this...