Blk Mkt Birria — Restaurant in Houston

Not one to generally leave bad reviews but some people and some places just deserve it. Went to the location in the Conservatory Galleria and got a text that my food was ready, went to the counter and turns out my food wasn't ready, which ok, no big deal - I just patiently wait. As I'm waiting, more people start to hang around the counter (they also got texts saying their food was ready) and at about 15 mins after getting my text, there's now a group of 4-5 of us waiting for our food to which one of the guys working behind the counter looks at us and rudely says: "why are so many of you here waiting for your food" (before I go further, said guy had either 1 or 2 ear piercings, was short, and was either Indian, Pakistani, or Hispanic). The guy next to me then proceeds to tell him that he got a text that his food was ready in which the guy behind the counter turns to someone else behind the counter and loudly/rudely states something along the lines of "they're just telling me their food is ready without even telling me a name, like how am I supposed to know what your order is". Two things, sir: 1. there were only 2 plates ready and sitting behind him on the shelves meaning he prematurely text multiple people stating their food was ready, why don't you just look at the names on the ready orders and kindly ASK your customers if they're X or Y or 2. how about asking their name to begin with instead of just asking why they're standing around waiting for the food that they ordered and got texts stating was ready???

I get it was busy, but they definitely handled things very poorly. Other places that were busier than them were much more efficient. It's not even about the fact that they were inefficient or didn't have our food ready until 15 minutes after texting us that it was ready - these are small things I wouldn't have issues with, I get mistakes happen especially when a place is busy (although doing it to several people isn't a mistake). What I did have an issue with was how rude the guy behind the counter was and how he was blatantly complaining about customers to the other people he was working with.

Idk if he's the owner, or an employee- but blatantly complaining about customers as they're standing feet away from you isn't the move. It's your fault that your process is flawed and inefficient, not the fault of the customers.

Oh and to top it all off it was subpar food & the rice was hard. Food is also overpriced for...

First time coming here trying to branch out because I eat Birria twice a week from the same spot so I decided to give them a shot. Definitely not worth the money you spend. It was a nasty, sloppy, cheesy, soggy mess. Then they put it on paper in the box and the greasy sloppy mess absorbs all of the pink dye on the paper. Not only was the food not anything to return for but specifically my experience picking up my food too. I placed my order in advanced through grub hub, I got there , there was one person standing there on his phone I can only assume he ordered already and was waiting for his food and I could see only one employee at the time and he was working the grill. So I stood at the counter and waited for him to finish so he could acknowledge me and I can get the food. He looks back 2 or 3 times never opened his mouth. I can (but painfully) overlook that part but what gets me is another lady walks up and stands beside me and we’re all standing there for 2-3 minutes more the guy turns around again packs an order then ask the lady that came after me how he could help her. He gives her her order, doesn’t acknowledge me or even look my way then gets back on the grill. Another employee finally comes around the corner and ask if I was picking up which I confirmed I told him my name twice and ultimately ended up having to showing him my screen for him to determine what order I was trying to pick up. Overall nasty food and a less than desirable experience I definitely...

Oh darn it, because dishes were so enticing, I forgot to take photos of them once I received them 🤪😋

The guy at the front register was patient and kind. The music from the private event was very loud, so it was hard to hear.

Typically, when I order quesabirria, I look for how good their consomé is and how good their sauces are. Tonight, I was like the Goldilocks who found the perfect consomé - not too salty, oily, or dense - I was truly thrilled finishing every drop of it (it was on the smaller side). This consomé took everything to the next level especially for the tamales. Their tamales were the best I have ever tried. To my surprise, they were pretty big and moist. Still, I poured plenty of the green sauce & consomé all over my tamale.

Even though initially I was lamenting that they didn't have more sauce variety like other places, but everything (green sauce, consomé, side veggies, and the tamale or quesabirria) blended so well together, the need for some red and other types of sauces dissipated. I still could use more consomé though, because it was literally like a super yummy beef soup for me personally 😍

I also got a large mango juice. I asked for less ice, and it was completely filled to the top 🙌🏻 I do appreciate that! It was super refreshing and not too sticky sweet, which I loved.

This is a fun location, yet it's also family friendly! I can't wait to go back, get some tamales again, try their birria burger, and take...