I am incredible happy with the service provided by Houston Jewelry Appraisal.
First, Mr. Miller was very responsive. Within an hour or so of requesting an appointment, I was called about scheduling it. Some places didn’t even respond to my requests. Second, he was very accommodating of my schedule. He provided an appraisal on Saturday. Not sure if he always does that or if I was an exception. But most other places only provide appraisals once a month at odd times of the afternoon. Third, his appraisal fee was more reasonable than the other places I contacted. Fourth, he does the appraisal and inspection in front of you. The item being appraised is a family heirloom and we did not want to leave it anywhere or out of sight. Fifth, he provides three copies of the appraisal report, paper, laminated and electronic.
The only “odd” thing was that he didn’t speak much. He was very cordial when we arrived, but once he started inspecting the item he was quiet and concentrating. He did not explain his process, not like I would have understood it. But, I’m sure if I asked he would explain. He just did his thing, told you his evaluation and provided a copy of the...
Read moreRonnie was very helpful! I bought jewelry from a reseller for a higher price than I should have, but when I received it, it was obvious that the earrings were not authentic. In order to receive a refund, I needed a 3rd party to verify that they were inauthentic. After calling so many jewelry appraisal places across two different cities who told me they were unavailable to help in the time frame that I would need it done in order to get the refund, I called Houston Jewelry Appraisal. Ronnie stayed with me on the phone and patiently listened to me explain my situation while also asking clarifying questions, and once he understood my situation, he made an appointment for me to come 2 days later. Come appointment time, he patiently worked for over an hour on the document, taking photos and really inspecting the details on my knock off purchase. I went home with the document in hand, submitted it to the reseller that same day, and just received my refund from the reseller. Thank you for the help!!! Would recommend and visit again for any needs...
Read moreFolks, let me tell you about my adventure with Ron at Houston Jewelry Appraisal. So there I was, carrying my wife's rings like I was Nicolas Cage about to steal the Declaration of Independence—sweaty palms, nervous glances, the works. But Ron? Ron was CALM. Like 'therapist listening to your childhood trauma' calm.
He examined these rings with the precision of a surgeon and the enthusiasm of a kid who just discovered dinosaurs exist. 'See this setting?' he'd say, and suddenly I'm learning more about diamonds than I ever did in geology class (which, full disclosure, I mostly slept through).
The whole experience was surprisingly entertaining. Who knew learning about precious metals could be more engaging than my Netflix watchlist? And unlike my attempts at home improvement, Ron's documentation was actually thorough and professional.
Five stars! Would absolutely trust this man with family heirlooms again. My wife's rings have never felt more legitimate or, dare I...
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