This place's quality has decreased. I came more last year and the staff were more friendly, and the drinks tasted better. Now, the staff are cold towards the customer, barely smile, and don't seem to care about making the drinks. The girl taking my order barely spoke any words or smiled at me and I would expect more from a coffee shop cashier because those are usually the chattiest.
I got an iced chai and it literally tasted like milk. I'm glad the milk tasted fresh, however when I order chai, it's probably because I want to taste chai. I actually went back and asked if they could add more chai flavor, which they did and I appreciate.
IMPORTANT NOTE: if you work in the building or at JPMC, ask for the "building discount". It's 20% and that's like $1 off their lattes....
Read moreA great place to stop and take a break for folks working downtown, Boomtown is a cool spot at Understory. The best thing about Boomtown is that it's always good: I have a hard time passing by their stand and not getting an iced latte, because they're so good. The espresso is strong but not overpowering.
I've never had service that wasn't friendly here. If you're in the mood for a consistent coffee experience with a chance to people-watch, I'd definitely recommend it.
There's a 20% discount for building tenants and the rewards program helps me...
Read moreThis used to be one of the best roasters in the city, but I have not had anything worth the value here in at least a year. The roast quality has gone downhill, and the pricing is absurd for basic drinks now. There really isnt anything being offered here that other coffee shops do better- including Starbucks.
Previous review below:
My favorite beans in the city, now accessible through the tunnels. Love the coffee here and the baristas are always nice....
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