Burger King — Restaurant in Houston

If I could give less than one star, I would. First of all, they messed up a simple order (burger plain, only meat and cheese). I even told the cashier this three times very slowly, very clearly. When my order was rung up, the other customers in there (approximately 7-8 people) looked like they’ve been waiting for their food for a while because they all had the “What’s taking them so long?l face. When my food finally arrived, the burger had condiments and veggies on it. I was getting flustered at this point. I explained to one of the other employees, who seemed to be an assistant manager or something, since he was directing everyone else. He told me that it was “a simple mistake” and told me to calm down. Well, that’s when I got stern with him and told him that I told the cashier my order three times and he STILL didn’t get it right. He then told me, “You think this is easy? Do YOU want to come over here and put it in here”?” (Pointing to the cash register) I just told him the more time he wastes being unprofessional to the customers, the longer it’ll take to fix my order. He finally got my burger correct, but I had to check it to make sure it didn’t have any veggies on it or any other condiments or bodily fluids. I did register a complaint with their corporate office, both online and by telephone. Point to this story: STAY AWAY FROM THIS...

Union rings too brown, cooking oil not change regularly, some is so hard like a rock , most of this BK around Houston , which including fry chicken breast or Fish sandwich hard , couldn't enjoyed when buy from BK the chicken stick the same , at least dumb old cooking oil and clean every 3 weeks so the frying food is fresh . Customer don't wanted to paid and couldn't seat down enjoyed the foods that customer buy , but burn dark brown so bad that bread crumbs fall of and fry food tasted bidders, I don't thinks this employees don't wanted other people's cook them food the same way like they cook for , customers come in and can't enjoy the food either , also organized the whopper in a proper way , customer don't want to bite the whopper and condiments dripping mustard and mayonnaise even before you can bite it , sometimes McDonald's, but mostly BK it the most guilty of preparation the foods , it so lousy worker unorganized business, this employees need to straight their act together because BK and Popeyes business is doing really bad as of now...

I will never eat at this particular location again. The Supervisor on duty, a blue haired woman by the named of Vanessa has some sort attitude problem. I requested a refund since it was taking too long for my order despite being the only one at 9:38am on a Sunday ordering 2 sausage egg and cheese croissants in the drive thru. I was met with some sort of displeasure by the supervisor when I requested a refund, afterwards I asked for the number of the corporate office which in turn was led with a hand gesture pointing to some area of the window which i could not see the number clearly. She refused to give me the number verbally or even write it down for me just pointing at some area on the window. She claimed to be the manager yet was hesitant to give me her name for my complaint. Very disappointed in the quality of service over...