Domino's Pizza — Restaurant in Houston

WORST DOMINOS EVER !!!! 13429 BRIAR FOREST !!!! DO NOT WASTE YOUR TIME ! The app and online website changed my preferred location which is Westheimer. I tried to edit it and it won't let me !!! I called corporate and they said they had rearranged the delivery map and my address now fell under this new Dominos (OMG AWFUL NEWS) Soooo I gave them a chance and what a mistake ! I ordered on the app & my order came ONE HOUR & 45 MINUTES LATER and it wasn't my order at all ! The pizza was RAW and the marbled cookie thing was BURNT... I ordered Chicken Alfredo Bread Bowl and a Salad so I called them and told them it wasn't my order they said and I quote " don't know what to tell ya!" and HUNG UP on me ! I called corporate and got my money back and complained. 2nd & 3rd time I tried to give them a chance they delivered my order to another address!!!! BOTH TIMES !!!! I watched on the tracking map as my order went further and further away from my address! and then COMPLETE ! I called corporate and got my money back the 2nd time and on the 3rd time I called the Dominos at 13429 Briar Forest and asked for the manager .... waited .... waited .... on hold .... got in my car and drove up there while I waited on hold....parked in empty parking lot, walked into the EMPTY DOMINOS .... asked for the manager while still ON HOLD (17 MINUTES NOW) as she walked up to the counter ( a lady with glasses ) I said " When were you planning on answering the phone???" she looked confused and I told her I am the one on hold waiting for her to answer !!! I told her about my issue and without single apology or nice word she just said " you want your money back or what?" WOW PLEASE EVERY ONE DO NOT PATRONISE THIS DOMINOS UNTIL THEY MAKE SOME SERIOUS IMPROVEMENTS !!! READ THE OTHER REVIEWS THEY'RE REALLY NO DIFFERENT THAN MINE! THIS DOMINOS SUCKS !!!! In every single way a business can!!!!! GO TO THE DOMINOS ON WESTHEIMER JUST 1 MILE AWAY ! PLEASE SEE PICS FOR PROOF ... Notice the time of day... Notice the phone number given if there is an issue ( I had to google it ) ordered at 215 pm delivered to WRONG ADDRESS at 252 pm but yet it said 13-23 minutes LOLOLOL I literally could go on and on with more, but why.... read my other reviews PLEASE I never ever complain I usually move on but not this time I felt compelled to warn people and save them the frustrations I have endured with just 3 orders !!! PLEASE DO NOT...

I regularly order from various domino's and the biggest complaint I've had is when the wait is longer than the app tells you. It's rare but when it's happened it's cleared that they are swamped. My problem here was that the pizza was ready and I showed up to pickup 4 minutes after the notification and they could not find it. They were not busy at all! No orders seemed pending but somehow the order from a few minutes earlier was lost! They told me a driver probably took it and they would have to start another one from scratch. Although it normally takes 10 minutes for my pizza order, this took 15 minutes and then they brought it out without ever apologizing for the situation. Despite the place looking clean and new in not sure I'll...

It was over a year since I visit this useless dirty corner Call Domino’s Pizza . I do remember that I made the order online and I was there by the time they told me my order finished and was good to go trust me. I stayed there sitting down for an hour while they were looking me in the eye, but instead of giving me my order, they were preferring to Move up the process and give the delivery orders the priority instead of the people in the shop or the people who already ordered and been told their order been complete . I left the shop and today is the end of 2024 and I will never go back there ever . Also pay attention to the cleans of the employees down there, and most importantly when they mix up the veggies with the...