I’m a regular guest at Kamp being a criminal defense attorney I have often brought celebrity friends, clients and high-profile guests to your venue because I’ve enjoyed the atmosphere and overall experience in the past. However, my recent visits have been extremely disappointing—specifically the last visit due to the behavior of a waitress named Cici and a manager name Ali Cici was extremely rude, dismissive, and completely unprofessional. She came across as stuck-up and entitled, failing to provide even the most basic level of service. Our bottle order was never put in when she finally put it in it was completely wrong! I kept asking what choices were available and she kept suggesting cheap crown apple circoc type of liquor. I felt this was a personal attack because of the way we were dressed. I ordered top shelf tequila 1942 and two other tequilla bottles. She was so slow with bringing out the bottle presentation we barely had time to drink our liquor and to top it off, she attempted to charge an additional $250 section fee after we had already paid the full deposit and bottle order in advance. I asked to speak to a manager. Worse than the poor service was the energy she gave off—as if we were beneath her. Her attitude toward our group was cold and condescending, despite the fact that everyone in our section is successful and well-established. The issue isn’t about money—we spent over $2000 that night. It’s about the way we were made to feel, which was disrespected and unwelcome. We attempted to escalate the issue to a manager named Ali, but she dismissed our concerns entirely. Her response was not only unhelpful, it was rude and patronizing. She told us to write a letter if we had a complaint but didn’t offer any real direction or accountability. It felt like an intentional brush-off. I want to be clear that my frustration is not with Kamp as a whole—I’ve had great experiences here before—but this level of treatment, particularly in a Black-owned establishment, is disheartening. I left feeling like I was being treated differently because of the color of my skin, and that should never happen anywhere, especially in a space that should celebrate and uplift its community. Because of this, I’m seriously reconsidering returning—and I will be advising my network, including celebrity friends who often accompany me, to take their business elsewhere until something is done to address this kind of behavior.
I hope this message is taken seriously, because the integrity and hospitality of your brand depend on i I think it's perfect!Very well said.I think...
Read moreI hit up Kamp Houston on a Saturday night, chasing that late-night energy after hearing it’s a hot spot for food and vibes. Tucked in the Galleria area, this place is a hybrid of restaurant, bar, and club—think Cajun-Creole flavors meets Instagram-worthy chaos. Walking in, you’re hit with a camping theme: staff in camp counselor outfits, yellow and green decor popping indoors, and a sprawling outdoor patio with picnic-style booths circling a fire pit. It’s loud, it’s crowded, and it’s got a DJ spinning tracks that keep the energy high. The food’s the real draw if you can snag a table. I went for the boudin balls—spicy, cheesy, and fried just right—and the seafood boil with shrimp and sausage in their “Htown Bang” sauce. The boil was messy, flavorful, and piled high; perfect for sharing if you’re with a crew. They’ve got oxtails too, smoky and tender over buttery grits, which I’d call a standout. Drinks lean hard into the party vibe—think giant mimosas at brunch or a $50 “Hennything” cocktail that’s more juice than liquor for some folks’ taste. Prices sting a bit: parking’s $10 self or $20 valet (lot’s a nightmare), and my bill for food and a couple drinks crept past $60 with that auto-gratuity tacked on. Service is a mixed bag. Our server was friendly and quick with suggestions, but it’s clear they’re stretched thin when it’s packed—expect some delays. The crowd’s young, mostly 20s to early 30s, and it’s got a strong social media flex factor—people livestreaming, snapping pics, the whole deal. X posts rave about the “vibe” and food, though some call out overpriced drinks and spotty service (e.g., @HTXFoodie: “Food slaps, but $90 for shots and beers? Nah”). Yelp’s at 3.9 stars from 394 reviews, praising the catfish and shrimp but docking for parking chaos and occasional flops like “bland gumbo.” Kamp’s a solid 4 out of 5 for me. It’s not flawless—parking’s a hassle, drinks can disappoint, and it’s loud as hell—but if you’re after a fun, late-night bite with a side of scene, it delivers. Go for the food and atmosphere, not a chill dinner. I’d hit it again, maybe for brunch next time to dodge the...
Read moreMe and my husband reserved a section at Kamp Houston and spent over $2,000 that night on food, drinks, and a $1,000 bottle of Ace of Spades and a bottle of Don Julio $450. We were having a good time, but the way things ended left a really bad taste in our mouth.
I get that bottles can’t leave the venue, that’s the policy. But when we were being herded out so abruptly, I still had my bottle in my hand then the security guard literally snatched my unfinished bottle out of my hand before we could even finish it or pour it out. The security guard then assaulted my husband by pushing his shoulder when he attempted to lean in just to ask if he could pour it out. He wasn’t being aggressive, he was just asking a question.
What made it even worse is how hard they were on not letting us pour it out ourselves. For a bottle we spent $1,000 on, that was just disrespectful. Honestly, it makes you wonder why they’re so against letting people finish or dump their own bottles , it gives the impression those unfinished bottles might be reused or resold. Whether that’s true or not, that’s how it comes across. And by the way, it’s not even state law that you can’t take your bottle home, plenty of restaurants will seal it and let you leave with it.
And then at closing time? The way they handle that is crazy. At 2:00 a.m. on the dot, police are flashing lights in your face and yelling for everybody to get out. My husband was literally using the restroom and I was just putting my heels back on, and I had lights flashing in my face like I was being rushed out of a crime scene. Most places at least give a small grace period to finish your food or drinks before pushing you out — here, there’s none.
Sadly, experiences like this feel too common, and it’s extra disappointing because this is a Black-owned spot. We want to support and see businesses like this win, but it starts with customer service. For the amount of money people are spending, we should feel respected, not pushed around. They need to take notes from Brennan’s, Steak 48, or even Chick-fil-A when it comes to how customers...
Read more