Cousins Subs — Restaurant in Indianapolis

Greenwood, IN location. We made an online order. 2 adults and a very picky 5 year old. We got a little variety to get a good idea of the food. Think of Penn Station, but with more options for sides and drinks. If you purchase fries and/or curds I would suggest you have them make it when you arrive. They tie your food in a plastic bag. That's good for transporting your food, but not good for hot food sitting on the online stand waiting and getting soggy in the tied bag. The lid for our chili fries was not securely attached. Good recyclable container, but almost spilled the contents when I took it out of the bag. The chili fries were decent. My request was not honored for the sandwich. I asked for no onions and green peppers. They were on the sandwich. Cousins was worth a try, but we probably won't be back. Our thoughts. You may like and love COUSINS based on the amount we paid we had higher expectations. Live,...

I recently came into Cousins after hearing good things about it but things kinda went left. Not sure what them employees names were but to start it off I came was barely greeted by a lightskin employee with a low bun with blonde in it. She seemed very uninterested, standoffish, almost as if she caught an attitude while taking my order which kinda surprised me because I had heard good things about the customer service. After waiting for my food a lady brought my food out and I was trying to ask her about stuff on the menu but it’s like she didn’t even speak a lick of English it was like I was talking to a wall. Why hire people who can’t even communicate with customers. The food was okay definitely not worth for the price. Employees seemed annoyed with their job especially the one with bun even watched her interact with people in the drive thru on her phone, annoyed , had almost an attitude. Not sure if...

Poor service from lady with tattoos who stated she was the GM Manager, I asked for a root beer float, she filled it mostly with root beer and barely any ice cream, the young lady giving my order stated she would remake it, as she was doing it the GM stopped her and asked me what the issue was and I said I’ve gotten this drink before here and it’s had more ice cream it’s just root beer, the GM stated they only put 2 ounces of ice cream in there floats perhaps I would like a shake, I asked her was she the manager or something I have not had this experience of staff here telling me the ounces, she said she was and could add a little bit more ice cream to the top but otherwise she would need to charge me for extra ice cream, I said to just add some then and told her I didn’t think restaurant could take drinks back and forth through the drive thru, she was annoyed, needless to say I...