The setup is not what you'd expect, it's like a cafeteria or coffee shop. Where you order and pay all at the same time and it's not really like what I expect from a sushi joint. Also it annoys me to ask for a tip at point of sale when you've done nothing yet to earn a tip but that's a whole other issue. The sushi was all heavily Americanised with a lot of 'crabmeat' filler and almost every roll came with cream cheese or avocado or some other corruption. They provided a complimentary cup of miso soup which was a nice touch and went well with the food but on the first sip my gut says it was store bought. All the utensils and condiments were self-serve at the drink station and for a prepaid tip I don't know why they couldn't just give it to me on my tray as well as have extras left out to help yourself to. The decor and theme was probably the most expensive part of the building. It was very well designed and decorated with authentic looking rustic floor boards complete with sanded off paint in perfectly repeating patterns. And they had many different surf boards hung artistically around the dining room, well it's all one room really... Really what left me thinking as I left was how remarkable it was they could have such fine attention to details and spend so much money on extraneous gimmicks; a dual digital signage menu (hung so high up it hurt your neck to look at it), and to go out of the way to have 3 types of water stations, Lemon, Cucumber ,and flat; yet in the end dilute the one thing everyone came in the door...
Read more2023 UPDATE: they don’t do anything I put in my review from 3 years ago anymore. In present day, this restaurant has closed several locations and this is probably the last one standing. The prices continue to raise unreasonably, portion sizes continually shrink, the bar has been closed for three years, and the service isn’t exemplary anymore. They, however, are still the best poke I’ve had in DFW, but no longer worth me driving 30 minutes to for a $30 bowl.
Previous Review: I’m a regular Wednesday nighter here and it’s because of the top tier service and amazing food. The quality you get is so reasonably priced (maybe underpriced) and the atmosphere is engaging. The bartender (Duke) is always crafting unique concoctions weekly to follow a theme so you’re always trying something new. He’s honestly the reason I keep coming back, lol. They recently incorporated a huge hot food menu that is also as delicious as the poke that reined me into this restaurant. You’re not gonna get better food or service outside of this place...I would show you a picture of the food but I’ve practically inhaled it before I can take a picture.
And if that’s not enough, you get 3 free Jell-O shots on Wednesdays when you order dinner. If you want them any other day, they’re only a dollar. And it’s not your typical...
Read moreDO NOT EAT HERE. This was hands down one of the worst dining experiences I’ve ever had. I wish I could give them zero stars. I will never be stepping foot in this place again. Save yourself the frustration and find another poke spot, because this one will leave you angry and disappointed.
The customer service was absolutely atrocious. I walked up to place my order, and the guy at the counter literally walked away in the middle of me talking. I had greeted him politely, so his behavior was shockingly rude and unprofessional. When I brought it up to the second employee who eventually took my order, all he had to say was, "He's new." Being new isn't an excuse for being disrespectful. Then, I had the pleasure of watching both of them laugh about it afterward.
The poke bowl was terrible. Easily the worst I’ve ever had. I left feeling completely unsatisfied.
The portion sizes are a joke compared to the prices. If the food was actually good, I wouldn't mind paying a bit more, but it wasn't worth it at all. To top it off, I got my order to-go and they didn’t even include basic essentials like napkins or plasticware. It wasn’t busy, so there’s really no excuse for this level...
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