UNPROFESSIONAL MANAGEMENT: I took my family to the Janesville Lions Park Beach today and we had a relaxing, enjoyable day there. As we were leaving there at 5:45 pm, I suggested we look for a Chinese restaurant to eat at in Janesville (normally on a trip like this we would stop in Rockford, IL, because we eat a plant based diet and are familiar with the restaurants; we live south of Rockford). After, seeing the reviews online for this restaurant we decided to go.............................. it was a busy Friday night (probably normal). The menu only offered one option that would accommodate our diet. It seemed as though the waitress wanted to help us, however, she was in fear of taking the time to do so. We were there about 15 minutes and decided to go some place where we were familiar with the menu. Upon leaving I over heard the manager (probably owner) complaining about us leaving to other customers. I stood there with 2 of my sons and when she finished, I told her I would write a review; which, I never do. Instead of showing any concern about the reason for us leaving, she got offended and verbally expressed her frustration (which I can understand the frustration, but not the lack of self control as a business professional). The only reason we left was because we were tired and undecided, however, we will not be going back! Also, I don't like drinking water out of glasses...
Read moreFirst time customer on a Saturday night. Pick up process easy, on time, and cashier very friendly and professional. Restaurant was half full. Food fresh and hot, packaged well. Mongolian beef was okay with lots of green onions and not white onions which was impressive. Menu said fried rice noodles, which are common with Mongolian Beef, but order came with dry cantonese noodles which was a huge disappointment. Garlic chicken was tasty and made with dark meat chicken which my family prefers; a big plus. Cashew pork was not good. Pork chunks were large and very tough, almost inedible, and gravy was tasteless. Rice was in a large container and more than enough for the three entrees. Also ordered Crab Rangoon as an appetizer. Well cooked and crispy, large size, but flavor was off; tangy and no sign of anything but cream cheese in the filling. Our family is easy to please with Rangoon and none of the 4 of us cared for it. $48 for 3 entrees and an appetizer, affordable. Fast friendly service. Hot food. I give the taste a 3, the rest a 4 to 5. Will we go back? Not sure. Will have to try other area asian...
Read moreMy husband and I went for dinner tonight(12/15/22)and were VERY disappointed with our experience. His dinner was fine but mine was not. I ordered the teriyaki chicken. I was first told that it would be served with 2 full uncut chicken breasts. I asked if they could cut it for me and was told no. I was told the everything else on the menu, meat wise, was cut up. To me that is ridiculous! If a customer asks for something as simple as that, one would think they would strive to make the guest happy. I asked for the chicken to be plated by itself so I could cut it myself. This chicken was DISGUSTING. The waitress came over to ask us how our meal was and I told her I did not care for it. She said she was sorry and that was it. I literally took 3 bites of it. I wasn't asked if I would like something else and it wasn't taken off our bill. When we went to pay the lady didn't even bother to ask how our dinner was. This is completely unacceptable in my opinion. While I don't expect free food, I expect good food and when it isn't, I expect it to be corrected or made right in some way, as would anyone. We will NOT...
Read more