Kimberli Sushi and Thai Cuisine — Restaurant in Jefferson Township

Wowowow. The customer service here is top notch. Suffice it to say I had a really long day/week, and I was craving a salad so hard. I ordered a spicy Poké bowl through Grubhub, and I specified lettuce as my base from the list of options. I ordered a few more items to justify the cost of delivery (as I always do). When the delivery arrived (at least 20 minutes early, which was great considering how hungry I was; I think they have their own drivers even if it's through another delivery service), I was really bummed to see there was no lettuce with the bowl and white rice had been used instead. I know this is not a big deal in the big picture sense, but like I said, it had been a really long week, and my body was craving the greens. So when the whole reason for the order was missing (and there were no special requests), I was really bummed. I called the restaurant directly instead of trying to complain through GrubHub. Luckily, they were still open. The woman who answered the phone gave my message to the manager who called me back moments later to apologize and remedy the situation. I explained I really only needed some lettuce, and they said someone would bring it to me with another delivery. A little while later, the driver returned with a bag, and I was shocked to find a whole new bowl with all of the toppings atop the lettuce. They went above and beyond, and ultimately over delivered. I will absolutely continue ordering from Kimberli Sushi & Thai.

Regarding the rest of the order: They always have specials, so I usually just get whatever I'm craving plus some of those options. I love their BOGO sweet potato roll (I'm a big fan of saving them for the next day and pan-searing them in sesame oil (there's no fish, so it doesn't matter if it's heated up). This is at least the third time I've ordered their Tom Kha, and it's been great each time. The broth is silky smooth, not watery at all, and full of flavor. I've ordered it with shrimp and tofu, but this time I opted for vegetable. I think the shrimp is my favorite, but you're still going to enjoy the flavor if you don't wanna splurge for the add-on. I had forgotten that they also throw in an order of egg rolls if your order is above a certain amount, so those were nice to find as well. I don't love the flavor of their filling as much as other spots, but they were still a nice bonus. I am really glad this business stays open later than a lot of their competitors, and I really appreciate how they came through to make...

Ordered through Uber Eats. I placed my order at 8:45pm. They said it would arrive between 9:15-9:45pm. Okay makes sense. And I’m a 10min drive from the restaurant. Should be on the lower end of delivery time. It hits 9:45pm and they change the time to 10:20-10:40pm. I ordered Pad See Ewe and Gyoza. There’s no way it takes THAT LONG to make some noodles and dumplings.

I FINALLY get my food at 10:15pm and it’s lukewarm at BEST; and the Pad See Ewe had no broccoli as it states in the description. Thankfully I ordered it with chicken or it just would have been plain noodles with sauce.

I will NEVER order from here again. I wanted to give them a try because they looked good. And the food is decent. But the long delivery time and lack of attention to detail is a NO from me. Luckily Uber refunded me. But I would not chance getting food from here.

ETA: I am noticing in older reviews they say they can’t deliver more than 3mi away due to short staffing on drivers and Uber Eats allows people to place orders from further away than that. If the issue is the delivery range, they should not be on delivery apps. I was less than 2mi away and it still took almost 2hrs.

ETA-2: they responded claiming I was 4.5mi away. That’s a lie. I am 1.8mi away from the restaurant. In total that’s a 3.6mi trip. If they want to continue lying then they shouldn’t be in business. Don’t ever order from here. They only make excuses for why they aren’t a...

My friend recommended that we go here because they serve until 2am. I called ahead of time to ask if their kitchen was open and if they serve alcohol. I confirmed their kitchen was open until 2am and we arrived at 10:15pm.

We didn't realize that it was taken out only so we were surprised that we couldn't be seated. I'm still unsure if they have a dining option during the day or if it's always take out only. It would have been helpful to know this when I called, but there was a language barrier which is understandable.

We placed our order at 10:26pm and it was ready by 11:10pm. We were able to sit inside at a table to wait for our food, which we were grateful for! The lady who took our order was very nice. The prices on the physical menu in person aligned with what we were charged.

I got the Philly roll with a side of spicy mayo ofc and the rama with chicken. The roll was fine but the rice was a little dense and chewy. The spicy mayo was a little too spicy for me, but that's not their fault. The rama was pretty flavorless and didn't have enough peanut sauce. However, the portions were generous and I'll be able to get 3+ meals out of the rama. I had to buy peanut sauce from another Thai place for my leftovers because there wasn't enough on it. The broccoli was also hard from not being cooked enough.

I'd say kimberli's is a fine choice if you're looking for thai food to go and want to support a...