Joshua Tree Health Foods — Restaurant in Joshua Tree

I’m writing as a supporter of your store to respectfully request that you consider implementing a fragrance-free policy in a store sold with food items— including the use of incense, essential oil diffusers, air fresheners, and other scented products in-store — to help ensure accessibility for individuals with disabilities. Our recent order was contaminated with strong fragrance and inedible due to this.

Many people in our community, including those with Multiple Chemical Sensitivity (MCS), asthma, and other immune or neurological conditions, experience serious and even life-threatening reactions to synthetic and natural fragrances. For us, even a brief exposure can cause symptoms like migraines, respiratory distress, nervous system flare-ups, or the need for emergency care.

In addition to the health risks from airborne scents, fragrance particles settle on unpackaged food items, herbs, and produce — potentially contaminating otherwise safe foods and making them unusable for sensitive customers. This can turn a routine shopping trip into a risky and expensive experience.

As a local health food store — a place known for valuing wellness and inclusivity — your leadership on this issue could make a real difference. A fragrance-free shopping experience allows disabled customers to support local businesses without risking our health.

I’d be happy to offer resources or feedback if it’s helpful, and I truly appreciate your time, consideration, and any steps you might take to make your store safer and more welcoming for all. Please provide an...

I was looking for oil of oregano for my cold but they didn't have any. They convinced me to buy some tonic that was almost $30 after tax. I found out later it would be ineffective for my cold so I got oil of oregano elsewhere. I tried to return the tonic (open but unused) but I didn't have my receipt. Understandably I couldn't get a refund without a receipt but they wouldn't even give me store credit, claiming it was a "new policy" even though she is the owner and makes the policies. No customer service or attempt to make me happy after wasting my money. Everything here is super expensive (as much or more than Whole Foods). Won't be returning. One big shining star because the other woman is really nice and they have a decent...

I was shopping in the store about 2 weeks ago , l was looking around for a little while , not real busy but there were a few people in side.l was never offered any help. I went to the back of the store to look at some cold drinks, l turned around and a lady with long salt & Pepper hair , was behind shopping, then a young girl came up to the women and asked her what she was doing, the women said she was getting a few things . I went to the front to pay for my things l spent about $28.00 A girl about 13 years old. If someone had offered help l might have spent more. I was followed around instead. Needless to say l won't be doing any more shopping there. And they have things l can not get at Sue's, l will do my shopping at...