John's Big Deck — Restaurant in Kansas City

Firstly the customer service me and my party experienced last night was unacceptable. The Hispanic lady bartender and the Hispanic waitress around 12 midnight August 2, 2023 were absolutely disappointing as we went to the waiter to ask about ordering food and drinks and she literally yelled at us and said she didn't work there and walked away. She was standing directly near the kitchen when we approached her. I could still see her wearing her apron. She was skinny, talked loud and annoyingly and she looked Hispanic. Then the bartender with the drinks. I thought she was going to bring the drinks to the table but no she waved us (Black woman, Indian man) over to get our food. I believe this was completely prejudice as we witnessed her walking shots over to the table directly in front of us (buff black men) that looked like they were her friends. Disgusting behavior and I would've said something to management last night but my guy friend asked me not to. 👌🏾Be mindful how they treat black women. Cause you see they love them some black men but for some reason the women who RAISE them are being disrespected at an all time high. Btw, my buddy is from New York, I recommended the place at first but after our treatment he will not be back. As for me if I do come back I'll be more VOCAL(like that unhelpful waitress) about anything that seems to be...

Overall I liked it. Definitely a big deck! Service was good and there is a "hometown" kinda vibe where the staff make the effort to call you by your name - nice touch...

Happy hour was 1/2 price appetizers and although my order initially came out incorrect, when I finally got them the loaded nachos were pretty tasty.

The day I visited however the downstairs windows were open and I sat at the bar. Customers were right outside the door & open windows smoking - the smoke was just coming straight into the building really setting off my sinuses / allergies... I let the bartender know and asked if smoking right outside the door was the norm to which he replied 'people can smoke outside'... I explained that I was allergic to smoke (cigarette smoke in particular), as my nose was stuffing up and I was starting to get a headache. He walked over and asked them to move out of the window. Ultimately I appreciate it but it also did seem like I was inconveniencing him with my request. Clearly the smoking area is not really well thought out if people smoke right outside the open windows. It's like saying "No peeing in the pool" so instead swimmers get out, stand on the edge and pee... Doesn't really...

Don’t go there! I’m new to KC arrived last November after retiring from the Florida education field. Within the past four months I’ve dine in Paris Nice and Lisboa so I know a little about dining. My first visit I went to the top outdoors to eat. There were four customers and five waiters. I didn’t get service until twenty minutes later. Needless to say I left. A few days later I spoke to the manager and he and I had a long talk and it was fine. Since November I may have eat there around 10 times. Each time my waiter would have a Cab waiting for happy hours and he would inform me if I needed another because happy hours was ending. So today I was told wine is not served during happy hours. I asked if that was something new. The boys I never seen before said it was always that way! So I asked was I only given wine during happy hours. The boys said, no you never was served wine I asked to speak to the manager. He said he was. I asked if there’s another manager last month or two other then himself. He said NO! The boy was lying! I spoked to another manager from Nov 2021 till April 2022 when I left for Paris. So be mindful of them being trustworthy of in need of...