Smoothie King — Restaurant in Kansas City

BLENDING PERFECTION - Smoothie King: My Go-To Spot for Delicious & Healthy Drinks! Love visiting this Smoothie King location - Huge flavor variety: Over 40 smoothie options, including fitness, wellness, and indulgent treats Customizable blends with extra ingredients like protein, spinach, or honey High-quality ingredients: Real fruit, natural sweeteners, and no artificial preservatives Protein powders and supplements available for added nutrition Fast and friendly service: Quick blending and delivery to my table or for take-out Staff knowledgeable about ingredients and nutrition Rewarding loyalty program: Points earned for purchases redeemable for free smoothies Exclusive discounts and promotions for members Clean and modern store: Inviting atmosphere for relaxing or grabbing drinks on-go Smoothie King is my top choice for healthy drinks - Do you agree this is the best smoothie...

This will be the last time I visit this location. Walked in, I found two customers in line as an employee stood waiting for someone to come out of the bathroom. He did not acknowledge customers or explain someone would be with us. At one point someone who I assumed was the manager came out from the back and put money into a register and then walked to the back. The employee started making drinks, as he was making a drink I saw him take what was remaining in the little cup and drank it as he was making a drink for a customer and whatever the item was ran down the side of his mouth. He then proceeded to use the back of his hand to wide it without washing his hand. My first order was not what I ordered. I order two smoothies and waited over 30 minutes for my drinks. ...

This location needs to keep their actual phone near them. I had an issue where I pre-ordered my shake for 4:00 pm. Literally caught a flat tire and tried to contact this location to not make my shake or just wait til I got there so it wouldn’t be unfroze.

I literally called 15 times with no answer. Now I already knew that it was a chance they could be busy, but I’ve been an assistant manager at a smoothie king before and to be honest this was unacceptable for me.

How is anyone to get in contact of this store in case of an emergency. The phone needs to be up front at the counter so employees who are working can multi task and grab the phone to answer.

It could have been a life or death situation going on where they needed to evacuate the building and no one...