Pisano's Pizzeria & Italian Kitchen — Restaurant in Kennesaw

Con: A little inconsistent for me.

Pro: The customer service is good, everybody is nice, pleasant and has a smile on their face no matter how busy it is.

I've only been here twice and both times were for pickup.The first time I ordered an eggplant parmesan grinder, fries and wings and the food was amazing!! I found the price of the wings to be a bit high but it was worth it! They were well seasoned and crispy. Even my fries tasted good after I made it all the way home!! That says a lot for a pickup order 👍🏾

The food was so good, I decided to try other items on their menu so yesterday I ordered a margarita pizza. This is a plain, basic pizza with three ingredients however it's one of my favorites! Unfortunately, I found the pizza to be quite disgusting. I ordered traditional but I think they gave me thin crust which I'm not a fan of. There was hardly any marinara sauce, lots of bald spots on every slice. What really made me shake my head is that they drenched grated Parmesan cheese all over the pizza??? What in the world ? This wasn't on the menu as an ingredient and I didn't ask for it so I honestly don't know if it was a mistake or if this is how their pizzas are made? I am not a fan of Parmesan cheese at all, let alone they fake grated kind so I ended up eating 2 slices and throwing the rest away.

As for the wings, They were still seasoned well but I asked for extra crispy, They weren't and I asked for ranch and they didn't include it.

I spent around $60 here yesterday just to not enjoy any of the items.

Again, I've only been here twice and I would usually give it another try but I think it's a little too expensive to have another failed...

We decided to order pizza from somewhere we don't usually go, so we gave Pisano's a try. I can't speak to the atmosphere or service when you are in the restaurant but I can definitely review the delivery service! I ordered the pizza t approximately 5:04 pm, the confirmation email I received depicted estimated delivery between 5:37 and 5:52. At 6:15pm we still had not received a delivery so I called the restaurant and was immediately greeted with a "Thanks for calling Pisano's, please hold" , then I was sent placed on hold, after a five minute wait, I hung up and called back. I got an answer this time and explained the situation, the server told me that they had been waiting on DOORDASH or whoever but she thought the order was already gone, the website does not depict that they use third-party for delivery or I would NOT have bought my pizza there. The driver showed up to my house at about 6:25pm, the pizza was stone cold...even the box was cold, I asked the driver how long he had the pizza and he told me that he had just picked it up because he had a long wait at the restaurant.

I did not call the restaurant again because the server showed no concern the first time I called. I can assure you that after paying $65 for cold pizza I will NOT be patronizing this establishment in the future. After heating the pizza up in the microwave it wasn't terrible but I didn't pay for microwave pizza. If the staff has no concern for the customer, then it is apparent that the management doesn't either, I will spend my money with a business that actually provides customer service instead of someone that acts as if I should be appreciative I get to...

My wife and I went to Pisano's the past Saturday, after my son's baseball game, at around 7pm. The male host asked where we would like to sit. As it was pretty balmy that evening, we wanted a booth, but the inside was full and he explained there was only a table under an umbrella on the patio.

As we were pretty hungry, we decided to sit out on the patio. We then proceeded to wait..and wait...and wait. They were busy, for sure, but 30 minutes went by and no one had even came to take our drink order. My wife then motioned to a passing bus boy to ask if we could be helped. Within a minute or two, a woman came (I assume one of the wait staff), came and asked who sat us? My wife and I replied that we had no idea, just that he was a white, college aged male. Then nothing for another 12 minutes.

Finally our server came, apologized and said the host never notified her that she had a table waiting. She quickly took our drink order, got our appetizer within minutes and took our food order. She was very pleasant and did a great job serving us.

We had a large pepperoni and crumbled meatball pizza; my only complaint is that the meat for the meatballs was pretty bland and seemed to not be seasoned at all.

As we were eating, the host came and apologized for screwing up. It was a nice sentiment, but having to wait that long, you would think that the manager would have comped our appetizer or something, just as a courtesy.

We will go again, but I really hope that host gets better training or learns from...