I went here for dinner with my husband on a Friday evening. There was no line were able to be seated immediately. We were shown to a high table with bar stool seats. I don’t like sitting in these types of chairs as I can’t relax and enjoy myself. So I asked the hostess if we could sit at one of the lower tables. She told us no, those are for guests with more people in their party. I was disappointed and don’t understand why they could let have pulled the bigger tables apart to make 2 smaller tables (some of these bigger tables were composed of smaller tables). Fine, the server came and pointed to the QR code on the table for the menu. I really, really dislike this trend of digital menus. It’s cheap and lazy on the part of the business. When we scan the menu, the menu is a little confusing because the restaurant is trying to be a little trendy and do modern Western spins on Indian restaurant cuisine. It would have been nice if there were pictures. Further, we were confused about whether or not we should order online too, since the menu the QR code directed us to had an “order online” button. When the waiter came back, we placed our order. We got our appetizer very quickly. It was an order of samosas. They were huge and steaming hot. Unfortunately, we didn’t have a knife to cut them up. We had to use a fork and spoon to tear them into bite sized pieces or bite into them and burn our mouths from the steam. The flavor was ok, nothing special though. I feel like I have had better samosas from the freezer section of the Indian grocery store. Our appetizers were accompanied by the drinks we ordered, a cocktail and a beer. My cocktail was delicious and very, very strong, in spite of being overly sweet. I ordered a “small bites” dish for my entree and it came out before my husband’s entree. Usually servers will either ask when I want my dish brought out, if I am not ordering a standard entree. My got the Chicken 65. I’ve never had this dish before, so I have nothing to compare it to. However, it was delicious and surprisingly not as spicy hot as the samosa. My husband got some kind of chicken shish kebab. He seemed to like it, but I thought the mint flavor was overpowering. The samosas and kebabs were served on literal pieces of slate. And the chicken 65 was served in what appeared to be a candy bowl. The ambiance nice enough, the decor was modern and seemed to be trying a little too hard. The server, while adequate, was a little cold and disinterested. All in all, it was an ok experience, nothing to write home about. I would recommend that the restaurant focus on the basics: good food and...
Read moreGiving a 1 out of 5 since I am unable to give a Biiiigggg ZERO 😞
Worst customer experience!!!!
Our evening at Arth - The Indian Bistro on February 17th 2024 started pleasantly with a prompt seating at 6:45 PM for our reservation. However, the positive start quickly faded as the wait for our food stretched to an unacceptable 50 minutes. Despite repeated inquiries, the staff's response was dismissive and lacked empathy, further dampening the experience. The guy who took our order was by far the rudest guy I have ever met at a restaurant. He even pushed us to cancel the order 😡 His response when we followed up on the delay was - "cancel your order if you want, Or else you need to wait for 15 more mins (after waiting already for 50 mins) as our sheff is busy" - can't believe this was his response 😡 This significant delay and the unprofessional handling of our concerns fall far below the standards expected from a reputable restaurant, especially considering the excellent customer service offered by other Indian restaurants in Seattle. These guys knew we were not going to tip them and forcefully charged a 20% gratuity charges (taking a 18$ tip) tagging this as a party order when we were 4 adults and 2 kids (below the age of 4). I have never seen such pathetic behaviors from any restaurants upto this point in my life.
I will never visit this place going forward and would recommend my friends, acquaintances and whoever is reading this review to stay away from this place. There are so many restaurants out there who treat their customers well.
I would appreciate if the owner is able to look into this matter as most of the employees here need serious customer relation management classes. This is just my 2 cents if you want to sustain in...
Read moreArth- The Indian Bistro has left an indelible mark on my taste buds and dining experience. From the moment I walked in, the warm and family-friendly ambience immediately set the tone for an unforgettable evening. Whether you're seeking a casual dining outing or celebrating a special occasion, Arth caters to every palate and preference.
⭐⭐⭐⭐⭐ Vegetarian and Non-Vegetarian Food: The culinary artistry at Arth is nothing short of exceptional. Both vegetarian and non-vegetarian offerings showcase the chef's creativity and expertise. The flavors burst forth in each bite, leaving a symphony of tastes that linger long after the meal is over. The menu is a celebration of diverse Indian cuisine, and every dish I tried was a revelation.
⭐⭐⭐⭐⭐ Unique and Well-Presented Cocktails: The cocktail selection is a work of art, with each concoction telling its own story. From classic favorites with an innovative twist to unique blends that challenge the senses, Arth Bistro's cocktails are a journey of flavors. The attention to detail in presentation is impressive, making every sip a visual delight.
⭐⭐⭐⭐⭐ Family-Friendly Ambience: Arth Bistro strikes a perfect balance between sophistication and comfort. Families can enjoy a relaxed meal without feeling out of place, thanks to the welcoming atmosphere and accommodating staff. The ambiance promotes togetherness, making it an ideal spot for creating...
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