Jersey Mike's Subs — Restaurant in Kyle

I recently had an unpleasant experience at Jersey Mike's Sub that left a sour taste in my mouth, and unfortunately, it wasn't due to the quality of their sandwiches. The incident involved the manager reprimanding an employee for going over weight limits on sandwich meat right in front of me and other customers, showcasing a complete lack of professionalism and respect. As a result, I cannot recommend this establishment based on this unseemly behavior.

First and foremost, let me be clear that I understand the importance of maintaining standards and addressing employee issues promptly. However, it is equally crucial for managers to handle such matters with discretion and professionalism. Regrettably, this was not the case during my visit.

The manager's conduct was inappropriate. Instead of taking the employee aside or finding a private location to address the matter, they decided to confront them in full view of the customers. This approach was not only unprofessional but also created an uncomfortable atmosphere for everyone present. It was disheartening to witness the employee being humiliated and reprimanded in such a public manner.

The lack of privacy in handling internal matters demonstrated a clear disregard for the employee's well-being and dignity. This unprofessional behavior not only affected the employee's morale but also left a negative impression on me as a customer. It made me question the management's competence and their ability to create a positive work environment.

Furthermore, the incident disrupted the overall dining experience. Instead of focusing on enjoying my meal, I found myself feeling uneasy and distracted by the scene. Witnessing the manager's unprofessional conduct tainted my perception of the entire establishment, making it difficult to fully appreciate the food and the efforts of the other staff members.

While I acknowledge that everyone can have an off day, it is crucial for managers to handle sensitive matters in a discreet and respectful manner, especially in front of customers. Unfortunately, the manager's actions at Jersey Mike's Sub completely overshadowed any positive aspects of my visit, leaving me with a negative impression that I cannot overlook.

Based on this incident, I cannot recommend Jersey Mike's Sub to others. Until the management addresses their lack of professionalism and ensures that employees are treated with respect, I believe there are better alternatives available.

For any upper management reading this the incident took place 5/12/23 and the Manager was a white male with blonde...

🌟 Heartwarming Experience at Jersey Mike’s Subs | A Hidden Gem by the Tesla Supercharger in Kyle, TX 📍 151 Evans Dr, Kyle, TX 78640

While rushing through my day, I had a truly heartwarming encounter at this Jersey Mike’s Subs that I just have to share.

I had just parked at the nearby Tesla Supercharger, urgently needed to use the restroom. Since I had just finished breakfast, I felt a bit embarrassed to go in without buying anything. Still, I walked in—and was immediately greeted with the warmest smile from a kind male employee.

I told him honestly, “I just want to get a cup of unsweetened tea, but really I just need to use the restroom.” Without hesitation, he handed me the largest cup and said it was on the house—completely free.

In that moment, it wasn’t just a free drink I received, but also a sincere and unexpected act of kindness that truly warmed my heart. 💛

Service like this is so rare these days, and I can’t recommend this place enough! Whether you’re a Tesla driver charging nearby, a traveler passing through, or just someone looking for a warm place to grab a bite—don’t miss this location. The employee I met is truly a gem, and the owner is lucky to have someone like him...

The staff, all young men, were not practicing safe food handling.... I asked about manager to complaint but young fella working cash register and prepping sandwiches with same gloves on said manager, Nate, was not there. After seeing one worker cut meat, cook on grill, and get items from storage with no change of gloves, another cash register, finish adding items to sandwiches and get bags of chips from back all with same gloves on, and third guy sweep and get items from back with same gloves on, ... My thinking is your company is cheap on shopping gloves or these had no training health safety training, and your shop should be reported to health dept. I told cashier to please change gloves after ringing up the customer before me. I did not want my two sandwiches touched without a change of gloves. Restaurants, cafes, fast-food places want the public to do business with the current health climate but your poor safety practices will promote issues of COVID-19... JERSEY MIKE will be off my list regarding poor healthy/safety practices, and I will post in local media for Hays/Kyle residents to know! How are you folks gonna fix your unhealthy/safety practices, or maybe you don't think...