Topgolf Lake Mary — Restaurant in Lake Mary

As a manager and a marketing director I felt this needed to be said.

At Topgolf, where the standard of service is already high, AJ stands out as an exceptional employee who consistently exceeds expectations. From the moment guests step into the facility until the moment they leave, AJ ensures that their experience is nothing short of extraordinary. This review will delve into the various aspects of AJ's service that make him the best worker at Topgolf.

•Warm Welcome and First Impressions

The first interaction guests have with AJ often sets the tone for their entire visit. AJ greets everyone with a genuine smile and a warm, welcoming demeanor. His ability to make guests feel valued and appreciated from the outset is unparalleled. Whether it's a guest's first time at Topgolf or they're a regular, AJ remembers faces and names, adding a personal touch that makes everyone feel like part of the Topgolf family.

•Knowledge and Expertise

AJ's extensive knowledge of Topgolf's offerings is impressive. He is well-versed in the intricacies of the game, the technology used, and the menu options. This expertise allows him to provide insightful recommendations and answer any questions guests might have. Whether someone is a seasoned golfer or a novice, AJ tailors his advice to suit their needs, enhancing their enjoyment of the game.

•Attention to Detail

Attention to detail is a hallmark of AJ's service. He ensures that every aspect of a guest's visit is perfect, from the cleanliness of the bays to the timely delivery of food and drinks. AJ frequently checks in with guests to ensure they have everything they need, yet he does so in a manner that is never intrusive. His ability to anticipate and meet guests' needs before they even voice them is a testament to his commitment to providing top-notch service.

•Going Above and Beyond

AJ's dedication to going above and beyond is what truly sets him apart. There are countless instances where he has taken extra steps to make a guest's experience memorable. Whether it's organizing a surprise birthday celebration, accommodating special dietary requirements, or helping a guest improve their swing, AJ's willingness to go the extra mile never goes unnoticed. His proactive approach to service makes every visit to Topgolf special and unique.

•Team Player

AJ is not only a stellar individual performer but also an invaluable team player. His positive attitude and strong work ethic inspire his colleagues to strive for excellence. AJ is always ready to lend a helping hand, share his knowledge, and support his teammates. This collaborative spirit contributes to a cohesive and motivated team, enhancing the overall guest experience.

•Handling Challenges with Grace

In any service industry, challenges and unexpected situations are inevitable. AJ handles these with grace and professionalism. His calm demeanor and problem-solving skills ensure that any issues are resolved quickly and efficiently, minimizing disruption to the guest experience. AJ's ability to remain composed under pressure is a significant asset to Topgolf.

In summary, AJ's performance at Topgolf is nothing short of exemplary. His warm welcome, extensive knowledge, attention to detail, willingness to go above and beyond, teamwork, and ability to handle challenges make him the best worker at Topgolf. AJ sets a high standard for service, consistently delivering better than excellence and leaving a lasting positive impression on every guest he interacts with. Topgolf is fortunate to have AJ as part of their team, and guests are sure to have an outstanding experience whenever...

I had the pleasure of visiting Topgolf in Lake Mary today for a work event, and while the golfing experience itself is pretty much the same across all Topgolf locations, what really stood out to me was the exceptional level of service. If you’ve been to a Topgolf before, you know the drill—it’s a fun, high-tech driving range that offers a great time with friends or colleagues. However, what made this visit truly memorable wasn’t just the game; it was the people who made the experience special.

We were fortunate to be served by Dawn, who was absolutely amazing from start to finish. Her attentiveness was unparalleled—she was always there when we needed something but never hovered, striking the perfect balance. It’s rare to find someone so dedicated and passionate about their work, and it really showed. Dawn’s warm personality and genuine care for her customers turned what could have been just another work outing into something exceptional. She definitely deserves all the kudos and, honestly, all the tips because she’s truly great at her job.

But it wasn’t just Dawn who made a difference. The entire staff at this Topgolf location went above and beyond. From the moment we walked in, we were greeted with friendly smiles and welcoming attitudes. Every manager, bartender, and even the facilities staff made eye contact, said hello, and ensured we felt valued and appreciated. It’s the little things like this that elevate the experience from good to outstanding.

Topgolf is known for providing a consistent and enjoyable golfing experience, but the service at this Lake Mary location is what truly sets it apart. It’s clear that the team here understands the importance of customer service and works hard to make sure every guest has a memorable time. Whether you’re a seasoned golfer or just there for a fun day out, you can expect top-notch service that makes you feel like a VIP.

In summary, while the golfing experience at Topgolf is consistent across locations, the Lake Mary spot stands out for its exceptional service. Thanks to Dawn and the entire team, this visit was more than just a work event at the driving range—it was a genuinely enjoyable experience that I would highly recommend to anyone. I’ll definitely be returning, not just for the golf, but for the amazing service that made all...

Went here after work with a couple colleagues for some golf time. We were able to reserve a bay for two hours on the second floor. Golf clubs were provided and an attendant helped get more clubs and food/drinks we wanted. Registration was pretty straightforward using the computer. The facility had various games, but decided to play the easy one where you have to get close to the green. Golf balls are automatically dispensed by waving a sensor with your club. After hitting the ball, there are radars to track your ball and your score and shot is displayed on the computer. You can take as many shots as you want, and when you are done, you use the computer to select the next player. As a beginner, I found that swinging the club and hitting the ball took a lot of time and practice. Since there were no coaches, I was thankful to have my colleagues help. While I did find the games fun, I wished there were either videos or coaches to help advice newbies like me.

The food here is typical bar food. I decided to go with the Moscow mule for my drink and chicken tacos for my entree. The Moscow mule was a bit weak for me, but I guess that is a good idea as we would want to avoid drunk golfers and accidents. The tacos were surprisingly good, with an ample amount of chicken and lettuce in a flavorful sauce and guac. I did find the tortillas a bit too much, which overpowered on the breading.

Service was friendly and helpful, with the attendants checking up every couple minutes on food, drinks, clubs. If you want to eat or drink without playing, there is a bar and small gaming area indoors. In the lobby area, there is a small shop where you can buy golf related items.

If you do enjoy playing golf (or just hitting golf balls), then I can recommend this place. It is a nice outing after work and the food is pretty decent for the price. While the bay rental is about 40 to 50 per hour, depending on time and day, it covers up to 6 people, making it a good value if you have more people to join. A good visit after a nice...