I purchased a phone $200+ in October, in December the other party couldn't hear me but I could hear them. I should have knew before I arrived home something wasn't right. The guy wiped my phone with some screen protector for what seemed like 30 minutes although it was just before closing time. We talked about bath n body works candles and other things. I was tired from work and ready to go home but didn't want to be rude. When I was finally able to get there before closing the guy was off and the girl that was there gave me a number to call or said I could purchase a new phone. I ended up going back a few days later and another guy informed me to call motorola to hopefully receive another phone while I wait for the to repair mine or I could purchase a phone that he...
Read moreI had received a new device from Cricket and had an issue putting in the SIMs card. I googled the nearest cricket store it gave me this location. I walked in and the sales clerk was working alone There were four people in line and he was trying to assist them all. He then asked who was here for their phones I told him I had an issue with my new phone and if he could help. He told me to take a seat it will be about 15 minutes before he will be able to assist me. Once he was able to clear the store he assisted me with my issue. I thanked him very much and told him he was very much a good customer service employee. We need more customer service employees like this young man. I forgot his name I was in the Cricket store between the hours of 1...
Read moreWorst Cricket Location. Service, was HORRIBLE. Went to this location twice, on a Sunday and Monday. around 11:00am . Both, mornings, they were not open on time. Had to knock on the door, the second time,.for this person, to open this place up. I was returning a defective phone. This dude, didn't want to sell me another phone. He told, me to go to another Cricket store. He didn't want the headache. I'm still waiting, for District Manager to return my call. THAT'S OK, District Manager, I know, you're not going to return my call. You probably trained this fool. I was, told, by another Cricket Location, to stay away from this place. To, the rude person, becareful how you speak to people. You're going to run into...
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