Subway — Restaurant in Lake Zurich

Google tells me I haven't been to this Subway in 4 years and now I remember why. I live 3 minutes from this Walmart (Subway is inside) but I don't frequent this Subway, ever. I have however been intrigued by the new Eatfresh Refresh commercials and their new sandwiches so I thought I would give it another try. What the heck? I ordered The Outlaw footlong. The picture looked great. Needless to say, I unfortunately got what I had come to expect from this particular Subway years ago. A footlong piece of bread with the skimpiest ingredients possible. Hardly ANY meat at all. All for $13+. Couldn't use a coupon at this location to save a buck because they have signs all over the place advertising that they don't accept coupons. What? Yup. They do not accept Subway coupons at this location. Anyhow, I filled out an online survey saying all I said above after finishing my disappointing meal. The owner contacted me right away apologizing for my experience. Not offering to make it right by any stretch, just apologizing that my experience in his restaurant was bad. There is a Jersey Mike's down Rand Road that runs circles around this store with the quality and plentiful ingredients on their sandwiches. I'll continue going there to get quality food at a good price rather than being ripped off for a less than mediocre sandwich and a meaningless apology from an...

Worst service ! I First thing veggies are not fresh so stale, water machine broke. Even then I placed an order and I paid the order later some guy came from inside and asked us to order at some other subway because he made cheese pizza for someone a while ago and had issues. We were insulted so bad we didn’t feel like even pickup the order and left it there even after we paid.

We were so hungry and just wanted to eat but rude behavior made us...

very impolite seller. We wanted to order a pizza, he kept saying that we wanted a lot, we said that we would pay extra, but he did not want to put sauces on the pizza. we said that we will not take what he did because we were making another order and he did that pizza on the way he wanted to do. I ordered that pizza many many many times in different sabways and everywhere I got what I ordered but not here that Indian...