Häagen-Dazs — Restaurant in Lakewood

Terrible experience getting some milk shakes for the family.

First was the 35 minutes for 5 shakes, take it that some of the time was walking in and walking out, but still pretty long.

Second, they cost about $8.50 a piece (2 med, 3 smalls for $43+), might have been acceptable had they been decent shakes.

Third, they were essentially flavored milk. Though spoons were provided they were completely unnecessary as the consistency of the shakes were milk with chunks of nuts and chocolate. If I wanted high priced chocolate flavored milk I'd stop by numerous convenience stores in the area and paid less with quicker service.

I'm not sure if this is normal for this shop but I doubt they have another chance for me to find out. Very...

Really, really good ice cream. Really, really high prices. Service seemed fine at this location. I came back for napkins and they were out, but the girl at the counter (who was helping someone else out) saw what I was looking for and quickly snagged me some while the other customer was making up their mind. Also, they have a free cone day once a year (though I can't remember the date). They don't advertise it heavily, but it's worth keeping an eye out for because the ice cream tastes even better...

When I visited the Haagen Dazs shop in the Colorado Mills Mall at Workstation 1, This rude employee originally charged me 7.29 including Tax. However when I paid for the ice cream, she charged me for 11.29. The rude employee added a $4 tip for herself without my knowledge or consent. THIS IS THEFT. Your employees can’t charge customers a tip without the customer agreeing to pay that tip and there was also no sign saying anything about gratuity or anything along the lines of that. This...