Most people sleep on the Charcoal Room at Palace Station, and I can't understand why. This is one of our favorite Stations Casinos restaurants, and we love to spend our players club points here. It's a restaurant with a nice atmosphere, terrific service, good prices, and great food. What's not to love about that?
We dine here a few times a year (and have been coming for years), and we've never had a bad or disappointing meal. On holidays, they sometimes have special menus, and they accept reservations through Open Table.
The décor is what I'd call "modern old school Vegas." The walls are lined with curved, red booths, and it's contemporary yet comfortable. Since this is a local's casino restaurant, the dress code is "come as you are." I've seen everything from shorts and baseball hats to fancy suits and dresses. You will be comfortable in whatever attire you choose. (I normally wear a nice top and jeans and feel perfectly dressed).
The menu is limited but filled with great choices. I don't eat red meat, and I usually opt for the salmon. It's tasty and well-prepared, and I've always been happy with that dish. Hubby gets the steak and raves about it, especially in relation to the price and quality. Other items that I love are the new mashed yams (they are topped with a gigantic homemade marshmallow!), the macaroni and cheese (you can never go wrong with noodles and cheese), and the shrimp cocktail (so fresh and one of the best things on the menu). The special steak sauces are tasty too, and the complimentary bread basket is one of my favorites (pretzel rolls for the win)!
The service here is professional and prompt, and it rivals some of the finer and more expensive Strip steak houses. The difference is, the Charcoal Room isn't stuffy. Friendly and welcoming, the servers go out of their way to make your experience a nice one.
If you haven't been here in years, give the place a try. It's a gem that caters to locals, and is the perfect spot for a nice...
Read moreThe Butter Fried Chicken was absolutely delicious. Two nicely sized breasts nestled in a creamy sauce. Entrees are served without sides which is a perfect excuse to:
A) enjoy the variety of breads served before the meal
and
B) Order one of the many offered starters, soups & salads and/or sides. The Crispy Loaded Potato is nothing like any loaded baked potato I've ever had. I will definitely be ordering this again after trying some of the other fare.
My server, Jessica, is a poster child for excellent service. Friendly and courteous; attentive without being intrusive; and, her smile made me feel welcomed. The manager Shawn also went above and beyond to make my visit memorable. The wait staff was also attentive and friendly; a welcome change from the scowls witnessed elsewhere.
The Charcoal Room delivered by far the best overall dining experience I've had here in Las Vegas. Full disclosure however. I won't pay ridiculous prices for food. I'll tip 25% or more when the service is great and the food pleases my pallet. If there's as good or better out there, it doesn't come at a greater value than that offered here.
Ten stars are deserved and I'm salivating just thinking of the next great experience I will have here...sooner than later to be sure!
Won't you join me? When you do I highly recommend using the online table reservation option. It's smooth to work with and I sailed past the 20+ folks waiting without reservations.
P.S. I don't believe in taking photos in a fine dining venue such as this. The posted photo is of the leftovers the following day. Two meals for the price of one. It doesn't get any...
Read moreThe Charcoal Room is located inside Palace Station Hotel & Casino. The relaxed layout is nice as is the menu. It was recommended by casino staff to try it.
Our meal started out great with a variety of warm breads and butter. We moved onto lightly breaded calamari which was tender and served with a duo of tasty sauces; 1 a creamy lemon and the 2nd was a marinara with a little spicy kick.
We ordered the same filet mignons but with a different wellness. They were brought to the table and we had to do a switcheroo as my daughter had mine and I hers. We had ordered Mac n cheese as well as mashed potato side dishes but the server didn’t have those. We noticed from the paper order ticket he held that they weren’t on there. Consequently, we waited about 15 minutes for those. By that time we had finished half of our steaks and the sides were now an afterthought. The steaks were generously portioned but lacked any “char” flavor that the restaurant is named for!
We asked for pepper and the waiter brought a peppermill but there was hardly any pepper in it. The creme brûlée was made very well and was a nice ending to what was a mediocre experience.
All in all it was an ok dinner and it could have been really great . In our opinion they missed the mark last night on our meal and need improvement on: serving right plate to right guest, order delivery (bringing entire order to the table at one time) as well as checking peppermills as these are used...
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