Tilly’s Pizzeria — Restaurant in Lava Hot Springs

The food: AMAZING! We had sandwiches for lunch and pizza for dinner. The honey on the pizza is DELICIOUS! I’m going to give 5 stars as the place is beautiful and the food is fantastic!

However, if the owner is reading this, the girl whom took my order was very uneducated: both with the menu… AND when it came to being able to count money to give me change when I paid cash. I asked her if there was celery in the tuna, and instead of knowing what was in the food, or asking someone, she just said “no I don’t think so”… This could be dangerous for patrons with food allergies. I gave her the benefit of the doubt of trusting that she would know the menu as a requirement of working in the establishment… And needless to say, the tuna was engulfed in celery. When I informed her of that when I received and inspected my food, she just laughed and went back to chatting with another employee. Not a care in the World.

When paying with cash I handed her a single $100 bill, and she sat and stared at the open drawer… And said I put that in wrong. I stood patiently allowing her to gather her thoughts… Only for her to start giggling and say “I just suck with money!” As if I was going to think that was amusing… Given the fact that it was MY money she was “sucking” with. I had to actually tell her what my change would be, and she looked at the coins like they were foreign objects. I don’t find this behavior professional, nor do I find it amusing. Not only did she not know the menu, thank goodness my question about celery was just a preference and not an allergy, but it was the actions of verbally admitting to me as a patron of the food establishment that inputing how much I paid incorrectly and looked at me as if I was going to share her enthusiasm in her unprofessionalism that left a more horrible taste in my mouth than the celery did. My husband later picked up pizza and used a credit card as to avoid the same interaction with the same employee that same evening. I hope the owner sees this review as constructive and take into consideration the importance of having the knowledge of both being familiar with the menu, as well as being able to count money as a minimal requirement to being an employee that is taking patron orders. Loved the food regardless! I Hope the staff ups their game in professionalism, as they are a representation of the establishment just as much as the quality of the food being served....

All the employees are great. Amazing service, Very nice, very polite. The food was amazing. I got a sandwich and two pizzas. The sandwich came out looking very amazing. The sandwich was very full which I got what I paid for. The pizzas came out very nice and cooked. I got the hot honey pepperoni, I would recommend it actually taste super good. I also got the Hawaiian pizza. The cheese was very good. The crust was crunchier on the outside and soft on the inside. Like a cloud. Not to crunchier not to soft. Both of the pizzas had a good taste. Not like the royal where the pizzas taste like cardboard and are $10 more for a smaller pizza. Very good place to get some good food. I...

Pizza was good after waiting nearly an hour for it. Placed an online order and was given a 20 minute estimate. Showed up to pickup order after 20 minutes and was told they had messed up the order and it would be another 10-15 minutes. Sat outside waiting, and waiting, and waiting. 30 minutes later went inside and was told it would be a few more minutes. Nearly 40 minutes past the time my order was supposed to be ready our pizza was finally done. Was given a $25 gift card for the wait which was very kind but we were just visiting so what good is a gift card when you only visit every...