Purple Moon — Local services in Lava Hot Springs

Don’t come to this store. If you want to buy cheaper, better quality products and not get accused of stealing then go to blue jay inn right across the street.

An employee at Purple Moon accused my friends of shoplifting and searched their bags because they are “teenage girls”. She didn’t take us seriously until we came with an adult and her excuse was that stuff went missing the last time we were there (even though many people were In the store.) My friend went back and returned all the stuff that we bought the last time we were there because we don’t want to support a store that accuses costumers of stealing. There are also signs in the store that say “smile, you’re on camera” so we asked the lady to check the cameras and she said “I don’t have access to that” which I think was a lie. Either they don’t have cameras or they just accuse people (specifically teens)of stealing their overpriced and poor quality products.

(The photo is the stuff we apparently...

While passing through Lava my fiancé and I stopped in the shop. He's been coming here since he was a child. I was greeted pleasantly and told to make myself at home. I found a gorgeous rainbow moonstone ring that fits perfectly on my ring finger. We had gotten engaged outside the hard rock casino in Sioux City where we're from. We wanted to wait until the right ring came into our lives. I'm very happy with my purchase. I also bought some other crystals I found very reasonably priced. It's important to note that buying from a small shop with a very knowledgeable shop owner will run a little higher than prices found online. But it's my opinion that's the best and only way to do it. I very much look forward to...

We are so sad. 6 of us ladies went in to the shop today. We live out of state. We visit Lave at least twice a year. One of the highlights is shopping at the Purple Moon. It is always such a beautiful environment. So welcoming. Like a loving shopping experience. Today was the complete opposite. The 2 women were unbelievably rude. I could give details and we still all spent $$$$$ but basically we left uncomfortable and dejected. We had to pump ourselves back up to be positive and have fun! We’re kindly asking that you train and/or emplore your employee to embrace the environment they are not only working in but representing. We hope the next time we visit our love for this...