The Peach Cobbler Factory — Restaurant in Lexington

I pulled in the gate asian food next door. To my excitement I saw this place. I live peach cobbler. So I got my chinese and came back. I walked in the door and was stared at and I looked at the menu and spoke to the young lady and said, my goodness, wow, what do y'all have here? She just stood staring at me with nothing to say. So I said, well, how does this work because I didn't understand. She continued to stare at me and I asked her, well, are you going to tell me how this works?I don't understand. She said um uh yeah um um. I asked her if there was a problem, she said no. So then opera proceeded to start asking a bunch of questions. Like, is it pre made?Do y'all make it yourselves here? Are these toppings that I can add? She seemed very clueless and slid me a piece of paper and said here. So I had to figure it out myself. I finally decided on what I wanted at this point, my mouth was watering it smelled amazing inside the peach cobbler factory. I told her what I wanted.She rung it up, gave me a price. I pulled my card out to pay. And she started smacking and slapping the credit card rater.Instead, this thing ain't worked right all day and slammed it on the counter. I said oh no. She said yeah cash only. I said, well, okay.Where's the customer service skills here, lady?? She repeated herself cash, only it ain't worked all day. I said, well, I guess your management needs to get some stuff figured out. I left. The poor little black girl seemed to act like she had no idea what she was doing, or possibly she was autistic. Which it's very sad if she is and I feel bad for her. Now I sit in my truck right out front in the handicap spot and just watch two young men come in and make a purchase from a completely different girl who has come out of the back and they used the credit card machine. As much as I wanted my peach cobbler, I don't think I'll ever be back. The experience was very weird and I guess i'm just going to have to go home and make a...

Edited after follow-up order.

I ordered from here a 2nd time and found that the quality is not consistent. The OG Banana Pudding that I raved about before was incredibly disappointing. There were barely any cookies in it this time, and not many more bananas.

We also ordered two cobblers, one of which we didn't receive. I can't be sure if this was a restaurant issue or DoorDash. I did receive a refund.

My partner tried the Apple Walnut Raisin Cobbler and was not a fan. She said the crust was soft and seemed like it was barely baked. She didn't notice any raisins in the cobbler, and didn't like that the walnuts were just sprinkled on top, rather than incorporated in so they could soften a bit.

After this second time ordering I'm not sure there will be a third visit.

----Original review starts here---- I've been eyeing this place for a while and finally decided to try it. I had an extended weekend in a hotel, so ordered a few things to satisfy my curiosity.

The OG Banana Pudding was great. I am normally cautious about banana pudding from restaurants, but this was excellent. It was heavy on the cookies, which is the way I like it.

The Oreo Pudding was a bit odd. It is the standard banana pudding, with crushed Oreos on top. I love Oreos on most anything, but it didn't quite work in this case. It felt like the flavor of each offset the other, so that the banana pudding seemed far less flavorful than the OG while I could barely taste the Oreos. Once I had eaten all of the Oreos from the top the rest tasted just like the OG.

I also had a Salted Caramel Cookie. It was also quite good. I wasn't sure what to expect, because I'm not typically a fan of sugar cookie. This was very good, though. It was thick and chewy, and larger than I expected. The frosting and caramel added a nice touch. I would like to try some of the other flavors next time.

I'll definitely be ordering from here again. There are several other items on the menu that look and...

The Cobbler was Ok at best. The biggest issue and concern for me the restaurant has two operable restrooms but does not allow PAYING customers to use the restroom, which is absurd and rude. Paying customers should be allowed to use the restroom and wash their hands especially before eating their food. I understand if you don’t want non paying customers to use the restrooms but paying customers should be able to wash their hands prior to eating their food and use the restroom if necessary. It seems as if the owner is too cheap to stock toilet paper, soap and paper towel. Do not visit unless you plan on taking your dessert to go. Not child friendly, my child needed to use the restroom so we had to leave mid dessert because they said they didn’t have toilet paper. My question is how are your employees using the restroom during their shift? Are they washing their hands at all during their shift? This is concerning… clean your restroom, put some toilet paper, soap and paper...