Sakura Japan — Restaurant in Leyden Township

The lady taking my order, very rude. She has dark hair pulled into ponytail. This was my first time here in the food court and at this restaurant and I wanted Japanese. I was trying to choose a drink and there was nobody behind me. She screamed at me telling me to hurry up. She kept saying "Hurry, so I can give order to cook! Hurry so I can give order to cook. " I couldn't see the beverages because it was covered. All I wanted was hibachi veggies, fried rice and 3 spring rolls. I don't live here and I'm just visiting. I'm also a flight attendant in which that means at all times, I have to demonstrate patience and kindness to others, especially my consumers(people giving you thier hard earned money). I hate I'll have to find another place to eat but I will NOT give them 1 penny and I will let all my crew friends know not to spend a dime here. I will add, I am also an African American woman, so this from this establishment,...

Food was good, but service was terrible and didn’t get what I asked. I asked for the special of the day and got the chicken teriyaki that WAS supposed to be with rice and noodles but only came with noodles and I even payed an extra 50¢ for noodles when it didn’t even come with fried rice! When I came up to them asking about it nicely, they told me that I older what I order, only noodles and no rice. Why did I get an extra 50¢ charge what was supposed to have rice and noodles and only got noodles? I specifically asked for noodles and rice together. They brushed me off basically saying that they are right and I am wrong. I thought the phrase was that the customer is always right and not wrong?? Very outrageously rude employees that didn’t want to understand what’s wrong...

Longtime Sakura customer, but first time to this one. The food seems different then other locations. I got the chicken teriyaki without rice, but double vegies. The chicken is served with very little to no sauce, and it seemed a lot lighter in color and flavor. The chicken had a nice sear on it, but was plain without that great sauce the other stores put on it. They had some nice chili garlic sauce though that had a nice kick. The store in Yorktown stopped serving that in favor of simple Sriracha. The portions of both also seemed smaller than I am used to. The service was good though, although they will not stamp your rewards card, which was...