Smoothie King — Restaurant in Livonia

This is quite possibly the WORST service I’ve ever received. While on duty I decided to buy smoothies for the fellas at the fire department. Placed an online order, $82 in smoothies and I prepaid using the app. When I arrived. No customers were there and the guy working @ 2:15pm October 12 was the rudest person I’ve ever met. Didn’t make anything, asked me if I actually wanted all 4 of them. Then got mad when I said yes. Made the worst tasting smoothies I’ve ever had, then slammed them down on the counter and went in the back. No straws for them, none where they normally should be. He wouldn’t respond to me and just sat on his cell phone ignoring me. I actually had to go behind the counter to the drive through area and get my own straws. While walking back there I saw the most disgusting smoothie area imaginable. Cross contaminated smoothie ingredient bar. Everything was slopped all over, there was a raid can under the counter for who knows what, and everything in the store was absolutely trashed. Then I couldn’t get ahold of anyone to complain either!!! If they don’t fire this guy immediately this store will be closed in no time. No one deserves that type of service. I will be telling every single person I know to not frequent this establishment and most likely will be contacting the health department as well over the condition of this location. This entire experience was disappointing and disgusting. A shame too because I really liked this place. Tropical smoothie is right across the street in case anyone want a better experience for...

I ordered online - and went thru the drive thru to get my order. No one was there. I pulled up to go in. No one at the service area. I am yelling "hello" and walk to the back and there are 3 ladies in the back. One says, "you can't come back here." Very rude. I said, I'm a customer and no one is out front, at the window - I just want my order. She then says my order is not complete because they didn't have one of the ingredients... which this is the 3rd time that this has happened in the last 7 days! Bananas or dates are pretty typical to have for smoothies. And they are always out? Anyway, the woman was very rude and I asked for the owner - and she said "I don't know who they are." Obviously she knows but didn't want to tell me. So she was talking to the other employees under her breath - but I said - Ok, you have a nice day. And in a sarcastic attitude she said, "No you have a nice day." What a way to treat a customer who just wants a darn smoothie from the Smoothie King.

I now go across the street from this place to the Tropical Smoothie. The customer service is 1000% better and friendly. Smoothie King in Livonia has horrible service. They are going to run that place out of business! She never apologized either for being MIA and not...

I recently started coming here. I’m a bariatric patient. I’m limited on what I can eat. I can drink the chocolate or vanilla shredder smoothies with strawberries or banana added. They are 230ish calories and like 30 grams of protein in a 20oz. It has been helping me get my protein in. I’ve gone a few times. Ordered my usual vanilla or chocolate shredder and they have messed it up. The first time I asked to add a banana to my smoothie. I drive back to work (went on my lunch hour) and take a drink. They added peanut butter or gave me someone else’s drink. I only drank it because I paid for it. But I should not have drank it. Today I went and got a vanilla shredder and asked them to add strawberries. What I get was a total strawberry smoothie. Not what I ordered. The total was $8 for 1 20oz smoothie. She said the total was like $9 and I’m like “what?” And she gave me a different total that was almost $8. I made a comment about that’s not what I usually pay. And she said they raised their prices recently. Not sure I’ll be back. Kind of disappointed to find a place that has a smoothie I can drink and they can’t even get it right. When I go there is never anyone else in line so I can’t figure out how they keep...