Captain D's — Restaurant in Locust Grove

I won't order my food online again. Because I guess the staff members can't read to get the order correct nor did you contact me to see if I would like a different side you gave me fries when I requested a baked potato, spicy battered fish that's too crispy it's about burnt .the Fries you gave me was COLD and OLD TASTING. Thx for wasting my hard earned money on food I could've went and gotten anywhere but I chose this location because it haven't let me down in the past . Maybe it's the new staff members now. Idk but me and my bf both come too often for our meals, and for mine to look and taste nasty this time around idk granted I order 18mins prior to closing but that doesn't mean you lack on the service you give and provide for others . The young guy with FLAT braids just basically rushed over to open the windows gave me my meal and shut up as soon as the plate was in my hands. Like DANG I know yall ready to go.

10mins - update Yeah so my food didn't even taste spicy it was very bland and even my bf said the only thing that was good on my plate and crispy was the hush puppies, otoh! He finished off my meal cuz I...

Tonight was the worst experience that I have ever had at a Captain D’s before. The staff was cordial. I requested hot fresh French fries with my Flounder Dinner. I was asked if I were dining in or carrying out. I requested dine in. When my number was called, I was handed a styrophone carry out box with my meal inside. Everything in the box was overcooked. The Flounder tasted as though someone had coated each piece a box of salt. My French fries were so brown and crisp that I had trouble even chewing them. The hush puppies were also overcooked. This will be my last visit to any Captain D’s anywhere. I had a similar experience at a Captain D’s in Bremen Ga. last week with my fish served in a puddle of grease. The entire organization appears to have gone downhill and the quality of the staff is very poor. When they see a complaint, then they want to ‘buy you off’ with a free meal offer. I would not eat another meal like the one served to me tonight for $100. What I want is to get my meal prepared and served correctly by a clean and friendly staff and pay for what I...

You know it used to be service meant something in business when completing one's order, But you would be hard pressed to get that at Captain D's, How hard is to check an order at the drivethrough before giving someone there order, This is were they loose focus, Because I know I ordered coleslaw and a fork to eat my $30.00 seafood feast, But then fiqure out 5 miles down the road that the $15 HR wannabes didn't complete my order, So the next time your employees ask for a raise you should do a mock order at your drivethrough then wait till your 5 miles down the road before checking your order, Then base the pay accordingly. Really owner that's the best you can do is to offer a better experience on my next visit, 1st off what makes you think I will be returning to your establishment when there's several other Captain D's around, 2nd when you short your customer on food paid for your 1st response should be I will make your order correct and compensate you for our mistakes, But that's just me not your next customer. I'll take my...