I ordered the boba ube drink, and it was very disappointing this time. It tasted watery, almost like ice water. This wasnât the first time Iâve had itâbefore, it was actually really good, so I know the drink can be made well. On top of that, the crĂšme brĂ»lĂ©e on the drink wasnât even torched to a brown finish like it should be.
We only had a sip before realizing we didnât like it. When we told the staff, the girl at the counter first said they couldnât remake or refund it. We asked for a manager, and eventually the team lead stepped in and gave us a refund, but she kept repeating that even if they remade it, it would still taste the same.
Honestly, that kind of response doesnât feel right. The owner should really check in on the workers from time to time to make sure quality and service...
   Read moreI have been going to this tea stand since they opened. They have good service and good tea. However Iâve noticed that they used to serve a greater amount of boba sometime ago. I always get a large milk tea. But the lately Iâve noticed that the boba at the bottom is much less in quantity than it used to be. I donât know if they are trying to conserve their boba, but as a paying customer I expect the portions to be fair. I love Chatime but I know of other boba shops in the area that are giving a fair amount of tea and boba...
   Read moreThe owner need to keep an eye on the workers. Theres no way a boba drink could be this bad. Its sooooo waterdown!! Ordered matcha and u cant taste it at all whatsoever. Pretty much taste just like ice water. Surely theres a mistake in the preparing.
The only reason i gave 1 more star because the boba pearl itself is actually good! Its soft and has the sweet taste to it.
Hate to leave such a review, but sometimes this is the only way they could actually hear, listen, and...
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