Ku Cha House of Tea- Tea Shop Park Meadows — Restaurant in Lone Tree

First time visiting this location, as I usually visit the one in Boulder. Sadly, it was a highly disappointing experience. A decorative ceramic trinket (that was not even an item sold at the store - as whispered by one of the employees to another) fell off a shelf and I was required to pay for it due to my proximity to said shelf.

Accidents happen, and I'm willing to own up to my own mistakes, but I don't believe a customer should be punished for an inexpensive accident, especially with all the fragile decorations placed everywhere on the shelves. And to pay for something that wasn't even sold there...

To add insult to injury, after I paid for the trinket and placed an order for a hot tea, all of the employees who heard my order originally FORGOT about it! I patiently waited 10 minutes thinking maybe other customers were ahead of me. But when I saw two employees go for a break and another just started cleaning I had to remind them that I placed an order 10 minutes ago, and then waited even longer to finally get it, scalding hot so it was undrinkable for 10 minutes more.

I really love Ku Cha, but this visit left a very sour taste that makes it difficult to recommend to anyone. Sorry, but it just doesn't look good to treat even a single...

I finally had the opportunity to stop here while shopping with my wife. I got the Boulder boost which always gives me a nice kick of energy. John was awesome to talk to, and had a great suggestion of a Lapsang/Vanilla blend to try. We picked up some Chai as well. This is a beautiful store, so many different teas to smell and try. Some beautiful pottery too - I'm already planning xmas presents for the family from here. We can't wait to come back for another visit.

It was a few days before I was able to try John's Smokey Bourbon blend - during a chilly rainy night and it...

If you love great tea, made right, this is place to go. I am visiting from Tampa, Florida and wanted a great cup of tea. Marquay and Tristan helped me...they were both very knowledgeable and equally helpful. The cup of Chocolate Mint Black tea Tristan made for me was better than I expected it to be. Marquay was super helpful on the phone directing me to the shop and greeted me so warmly when I arrived. When one is searching for a one-stop tea shop that looks beautiful and has the perfect staff,...