Original Roadhouse Grill

To begin with, I had to give this a one star rating since it wouldn't let me give no stars, much less a negative one. Well, to say this was a disappointing meal is a true understatement. We went to dinner on 5 September 2018 at about 7:30pm. My wife ordered the garlic butter fillet and I had the American Burger. Both were ordered medium. The place was perhaps 10% occupied so not busy at all but this was a Wednesday night. Cool we thought, should be great service. It actually took quite a bit for our meal to be delivered. My wife cut into the filet and we were shocked, it was more rare to medium rare...no where near medium. I then cut into my burger, no pink at all. It was well done. Our waitress came over and we asked her if she thought these were medium. Oh my gosh, it was like I asked her to do an algebraic equation, she just looked at the plates. So I asked if she could see any pink in my burger and if the red in the steak even approached pink. Again, deer caught in headlights stare. Luckily the manager came over. She recognized the problem and appeared to be Johnny on the spot and promised she would take care of it. Remember how long the first order took to come out, well we waited and waited and realized this "re-order" was taking longer. It finally came out and we cut into our meats with anticipation. Well, we weren't disappointed...WE WERE DEVISTATED! It was like they took our first plates and re-delivered them to us. They were fresh meals but NOTHING CHANGED!!! The manager came over to check on the meals and we showed the cuts and she appeared shocked. She apologized and said what can we do for you. I flat said this place was recommended and we were so let down. I told her she could not pay us to eat there. I said I know where the front door is and that is where we are headed. They had to eat the cost of both of our terribly prepared meals, probably close to $75 total. The good things were my wife's salad was pretty good, fries were ok and the Honey Blonde beer is good. I will never go back. I won't recommend this place unless you want your food cooked wrong TWICE! My recommendation, go any where else, period.