Well I always order the vanilla bean frappuccino online and pick it up well this time I was close by so I ordered through drive through. I made it to the window and the girl took my money and said she would be back with my drink well my car breaks were in pretty bad shape almost completely gone so while I was braked waiting for my drink my brakes unlocked and I rolled forward almost completely passing the window up and I did not want that to happen because then I would be embarrassed and them wonder why I passed them up and had to go in so I hurried and put my car in park as fast as I could and it screeched the girl came to the window and u told her I was sorry that I had accidentally pushed the gas instead of the break (that was a lie) she told me it was fine and preceded to hand me my drink before I grabbed it I realized I forgot to tell her to put carmel drizzle inside of it so I handed her 3 dollars and asked her if she could please put Carmel inside of it and to take the 3 dollars and she said No it's okay I wont charge for it and I told her no that's okay to just take the money she again told me no it's fine I then told her to Please take it that would make me feel better and she said okay Thank you, I told her she was very welcome. What happened next is I was worried I would not be able to drive up that hill to exit the drive through because my car breaks wouldn't let that happen. Say..if I had to wait on the hill for a clearing from passing cars I probably would have ended up rolling backwards raming my car into other drivers in the drive thru lane so I went all the way around towards another exit. This was my experience at...
Read more3 years later: this location still sucks. Open until 4pm today. Got there just before and stood at the counter unattended for about 5 minutes before an employee walked up at 4:01 (literally), to say “have they taken your order already?” I responded “no” to which he said “sorry, we just closed at 4”. At 4:01. I had been standing there, just make my drink. Anyways, reminded why scooters, 7brew, etc etc are all better options and my go-tos when open.
Ordered via mobile app, arrived to find 25 people waiting for the same thing. Stood there for 23 minutes before I had to leave to be somewhere. As I stood there the employee on the drink bar who had zero sense of urgency would at times not even be working, but standing there gossiping about another employee, or complaining about how busy it was. She made exactly 3 drinks in an 11 minute period, before I told her to not even worry about making our drinks and left. I suppose 30 minutes isn’t enough time allotment when an integral employee would rather feel sorry for herself and complain about an employee on break in the back.
Save your time and go to the Starbucks on...
Read moreThe service here is so horrible I usually take my 15 minute break in the morning from work to go and grab a coffee and the last two times I've been there have been horrible they don't ask you what size that you want for your drink just gave me a size so I had to correct them on that they made the drinks wrong twice now this time that I'm going today I put in a mobile order 15 minutes before I got there and it was still not ready but I ordered a tea at the speaker box and it's ready before my mobile order is ever ready how does that make sense I will not be going back to this particular Starbucks. Oh and when I talk to the manager about my experiences there we have so many mobile orders it's out of our control I understand having a lot of mobile orders but over 20 minutes I ordered it before I ever even left work and then there was nothing she can do about how they're not asking about the sizes or anything she had nothing to say about that that they're just pretty much giving...
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