Burger King — Restaurant in Los Angeles

Rating s/b -1 I was craving the Spicy Chicken Nuggets & stopped @1830 W. 8th St in Los Angeles at approximately 23:25. I sat in the (very short) drive-thru @the menu/speaker w/ no acknowledgement from the restaurant. I said, “Helllloooo” several times & still no acknowledgement. There was 1 car in front of me & after about 5 minutes, a woman hands a bag to the customer, exchanging a few words with him... However, he does not drive away. The BK employee then leans out of the window & flicks her hand @me loudly saying, “You! Go away!!” Imagine my surprise. I responded, “Whaaat?” She waves me off again & yells, “Go away!! I have a lot of orders!!” I asked if she (BK) was closed & she responded, “YES, Closed.” I let her know she was unprofessional & needed to find a better way to communicate. Earlier, I’d checked out the location online & according to the website, that location closes at midnight. I have NEVER been ‘waved off’/dismissed from any restaurant. I have NEVER been told the restaurant had too many orders & would not take mine. I most certainly have NEVER dealt w/ any front line customer service person w/ such poor skills/abilities/disdain/ignorance (especially since she seemed to think she did nothing wrong). Maybe her lack of grace & professionalism & refusal to take my order was a blessing in disguise... I spared myself the indulgence of fried processed food. BTW, I’m not even thinking about returning to...

Manager on duty took my order. she was sort of urge to take order and finished taking order. when burger came out I was wating for my rest of order and she staring at me and goes "What?". before even I answer anything she hysterically put my order put in paper bag and left to back. and started to yell at crews. Had to wait couple of minutes to tell other clerk that it wasn't a to go order and I need some sauce for onion rings and nuggets. when she saw me takimg my orders she told me "hey, I'm busy, ok?" synically.

while I'm eating, some crew members saw me I'm accessing review site and started to come apologize to me. because it wasn't their fault, I said it's ok and send them back.

several minutes later the manager lady came to me and asking me to understand her position without saying sorry. saying she was very busy. at the time I place my order, I was the only customer. I said "I don't want to hear your excuses." and her response was

"sometime, I don't understand chinese people"

I am an asian but not a chinese and I don't believe she said that! wonder how she became a manager and all chinese visiting that place...

EASILY the best Burger King I've ever been to. The fries were hot, crispy, golden, salted perfectly. The burger patty tasted fresh and had a great flavor. The veggies on the burger were crisp and juicy (no transparent tomatoes or etc). The bacon was CRISPY. The workers were really nice too. All the food was beautiful, I love when restuarant take pride in the food they push. Promote all the people that work here because it was better than McDonald, Wendys, Carls Jr, JackInTheBox, Five Guys, Steak n Shake, Win~Dow, etcetera if I'm being completely honest. The place is super clean and the quality control of the food is wonderful. They even had ketchup made with cane sugar (I have a corn syrup allergy, and taste-wise I didn't even need ketchup because they cooked everything to perfection)......