Jamba — Restaurant in Los Angeles

Honestly, this place is usually great. But today, I had the worst experience of any place. I order ahead online at 9:25. The app says should be good at 9:35. I arrive and I'm early she says 10 minutes, cool. I'll wait. Long story short. Almost 40 minutes and 3 walk in customers later who all got their full order before me I can no longer wait as they tell me they will barely start on my order. I ask for a refund and explain that I understand she was alone I'm not mad at her. She process it and says I owe a 46 cent processing fee for the refund and that I can't get my refund unless I pay it. So now I'm out a drink and my money. Not sure if the refund went through. I leave and she gives attitude because I said it doesn't make sense for me to pay after poor service and no drink. She said she doesn't care. I honestly feel bad for her. It's not her fault but the attitude...

I won’t visit this location again. Unfortunately I had an unpleasant experience at approximately 9:58am on October 8, 2022. A young lady with brunette hair and blonde highlights gave me an unpleasant experience.

There’s no guarantee that each day with be a good day for any of us but we do have control over how we treat each other; her reluctant attitude is exactly the energy that can make someone’s good day become a bad one. I was calm and playful with her despite being overcharged for my drink and her response was to slam my drink on the counter and be unpleasant overall. I hope...

During my recent visits, I have consistently received outstanding service from Daniel. Their friendly demeanor, attention to detail, and genuine enthusiasm for their work have truly made my visits enjoyable.

Daniel goes above and beyond to ensure that every customer is greeted warmly and provided with excellent service. Whether it's recommending delicious smoothie combinations, accommodating special requests, or simply brightening up the atmosphere with their positive energy, they consistently exceed expectations. Although some reviews are negative they definitely don’t this...