Schwartz Bakery — Restaurant in Los Angeles

We frequently go to the Pico/Robertson area when we visit Southern California. We typically spend one Shabbos in Palos Verdes, and my wife likes to pick up food items from places like Schwartz's Bakery. The food always has been, including this review, very good. That is not the problem. The problem is, it seems as if the proprietor doesn't seem to be happy with the retail side of his business. In my opinion, he ought to shut down the retail and focus on wholesale, unless he is willing to keep the retail clean and beautiful. Also, this seems to be one of those businesses that the father built up and the son destroyed. Great food, but unfortunately not good service. On this last order, we placed it plenty in advance. It was supposed to be ready when we arrived. It was not ready. Not only was it not ready, the response when we came in the front door was completely unsympathetic after realizing that it was not there. He said, " I'll have it ready and here in ten minutes". We came back one hour later, it wasn't there. Turns out it was delivered to the Robertson location. Question is, why didn't he wonder why it never showed up to the Pico location after the 10 minutes he said it would? So we show up and it's not there. He panics and says give me 10 more minutes, and he goes to pick it up at the Robertson location and bring it back. Bottom line, didn't care about the customer enough to think about the customer I've noticed that this business seems to have really fallen off the cliff over the past 10 years. So sad. Like the fall of Kmart and the Rise of Walmart, some of these good things come to an end.

I think we'll be trying Eilat bakery from now on. I really wish it hadn't come to this. We really enjoyed...

I was in today and deeply regret it! Had high hopes from all the rave reviews, but not only was the food awful and overpriced, the place was not clean and not strict AT ALL about Covid safety! I should have left the minute I walked in and saw customers milling about with their masks half off. Service was bad, one person came out, asked if he could help, came near and then turned around and disappeared. When we finally got the cookies everyone is writing are so amazing, they just ended up being the most middling, dry, gooey (in a bad way) lump I've ever tasted. They're going in the garbage, and I paid $23!! Just a waste of time and really unsafe. I'll be sure to get tested for Covid-19 ASAP because I regret e every second I spent in this...

Great tuna steak at great price. The day old cookies at half price were pretty expensive...but the jam dabs were great Though not overly clean in appearance or ambiance, the food was excellent and the cooks friendly. You do not have to eat kosher yo enjoy Schwartz 's bit for our Jewish brothers and sisters..please keep kosher and follow our traditions and support kosher establishments. We we in LA for 1 1/2 days and ate in 2 other restaurants, visited Herzog winery and attended my wonderful niece'...