Starbucks Delivery — Restaurant in Los Angeles

Absolutely terrible experience. I placed an order through Uber Eats that was supposed to arrive within 10–20 minutes. Instead, I waited over an hour with zero updates. The delivery driver changed four times - each one told me they waited at the store, but my order was never being prepared. The staff didn’t bother to update the status or communicate anything. This level of disorganization and indifference is unacceptable. I ended up canceling and was late for work because of this joke of a store. Avoid if you...

I ordered Starbucks from Postmates and the app does not have the option to add any hot teas. I was trying to order a medicine ball or chamomile tea. My Postmates driver was kind enough to allow me to speak with the rude attendant Who goes by Q at the store. It was a simple request to change one of the chai teas to chamomile or a medicine ball but she would not allow. When this has occurred in the past with the local stores, the store would...

I ordered two cold brews and they gave me something else entirely. Just because it fits in the same cup doesn’t mean you can swap it out without asking me. This was so bitter and gross. The whole point of cold brew is that it’s smoother and less bitter. I couldn’t drink it even with the addition of a sugary cold foam I don’t...