Superba Food + Bread Hollywood — Restaurant in Los Angeles

I’ve been coming to Superba for years with my service dog, always feeling welcomed and respected—until today.

I usually sit alone at a small corner booth with my service dog by my side, out of everyone’s way. His proximity is essential, as he monitors my heart rate. Today, I was approached by someone named Akara, who introduced herself as the general manager. She asked if my dog was a service animal, and I politely said yes and offered to show his ID. She told me it wasn’t necessary, which I appreciated.

However, once I was seated, a floor manager named Jet told me I couldn’t have my dog next to me due to “health standards.” My dog was quietly resting against the wall, not bothering anyone. I explained that I’ve been coming here for years and that this has never been an issue. Still, she insisted and didn’t even offer an alternative like outdoor seating.

To make matters worse, my server—clearly uncomfortable with how things were handled—tried to advocate on my behalf and spoke to Akara again. She flat-out refused. My server was embarrassed, apologized to me personally, and even asked me not to leave him a tip, which was heartbreaking.

This experience felt less like a matter of policy and more like a pretentious personal choice disguised as “health standards.” I left feeling dismissed, disrespected, and hurt.

What used to be a warm, welcoming place has now lost my trust. I will not be returning, and I truly hope Superba re-evaluates how it trains its management—especially when it comes to compassion, respect, and accommodating loyal guests with legitimate...

Big let down for a place I was looking forward to trying.

I went in for lunch at 11 AM on 5/14

Hostess wasn’t rude, but hardly warm. She seated me right next to an industrial fan on the patio that was unnecessarily on. I asked to move and saw two other tables after me have the same experience. The patio was shaded and cool enough at 11 AM…seems pretty obvious to not kill the vibe with industrial power air blowing cold air on you and overpowering the space w sound.

They were understaffed and one guy was trying to take care of 6 or so tables that all arrived around my time.

I ordered a turkey club. I was the first table to get food on the patio. My fries were cold and the turkey on the sandwich was dry on the edges like it had been sitting exposed in a fridge too long. I let the server know and he couldn’t have been nicer. He removed that (and my latte) from the bill. He offered to bring me something else but bc food quality was poor because of obvious mishandling of food, I’m wasn’t confident anything else is safe or sanitary. So I declined. Don’t serve customers old/expired food. Ever. Period.

I appreciate the server fixing things the best he could; but I’ll probably never go back knowing they are that sloppy with simple things like food protection and basic service, like how to seat people comfortably.

Another server arrived to help by the time I left and he read the room of one of the tables and unplugged one of the fans. I clapped. Shame the hostess couldn’t be bothered with taking care of...

you got to be careful for some of these La eateries because sometimes their architecture design and charm with a lure you away from the most important things about the restaurant which is the taste the flavor the presentation if it comes out hot if there's little nuances of displeasure how do we understand it if we're under the spell of the space. architecture of this space is probably a 10 out of 10 courtyard style warehouse-ish skylights and different things to kind of help elevate your eye to help your eye move through the space and help you it's more visually pleasing. presentation on the plates their plated they look nice 10 out of 10 my potatoes of my sandwich they weren't even like warm there were like pretty much room temperature my sandwich was pretty incredible I think I had the the first options sandwich on the lunch menu my girlfriend got the salmon bowl first one flavor I would say like maybe four out of 10 Stars my sandwich even though the potatoes were cold I would give mine a 7.5 maybe 8 out of 10 Stars espresso machine is a la marzocco they have a special blend with canyon coffee of LA different blend than the pizza parlor we went to but nonetheless very quality espresso. the orange juice of this place was The treasure of the lot 10 out of 10 stars for the orange juice remarkable flavor clarity crisp devoted citrus commitment this is good night college. you...