I wrote a review a week ago. I wasn't clear. But I went with a friend and was asked to come outside for. Sec. And the question is " what happened last week?" 1.)Before I continue there are cameras there that can show body language so the truth can be shown. -I went in on Sunday for a double ( Margarita) once or twice a month I treat myself to a cocktail at mermaid bar for the past two years. I order a tropical Margarita in a pint glass. I like the pint glass I'm a light weight and with more juice or ice I'm able to pace myself. -I asked the guy for a double in a pint glass and he made the drink in a Collins- I'm confused because that's not what I asked for but let me see. I was treating the drink and closing out my tab and it didn't taste like it had a double shot but I paid a double price- still holding the toast machine about to finish and I ask the you lady "how many ounces is it in a drink 1.5 or 2" her response 1.5 and she continued- I know Ken does that for you but we aren't supposed to do that and if I do it for you I would have to do it for everybody and we are not supposed to, she continues on I'll bring it up in our next meeting" (FULL DISCLOSURE EVEN THE MEAN LOOKING MANAGER LADY AND THE GUY WHO CUT HIS HAIR HAVE ALL GAVE ME A PINT GLASS)I responded I'll leave a review because I'm not at the meeting and that wouldn't be fair. Then she continues would you like a side of extra juice. I'm still holding the toast because I'm flabbergasted I asked for a pint glass and I was repremanded as if I worked there me and her had beef. So I take my final sip and say " no thank you" I went and chopped it up with security and asked about the pint glass he didn't know how but also said I'll tell the owner we talked some more girl comes outside sees me says something to him and I left. Fast foward tonight. I walk with a friend whose never been. And Ken asks what happened doing his best to kindly tell me I'm banned. I asked why A pint glass. He really didn't have an answer. But I figured someone lacked integrity and felt the need to be dishonest about our interaction. The real kicker- I was charged for a double and never got my double because it's a rule I should've been aware of ( WILD).So instead of communicating like a kind human being Im chastised for wanting a pint glass, charged for a double I never got and chaperoned out because of the review ( I decided a detailed one we'll DO!) or maybe the owner watched and heard the tapes and decided this behavior is...
Read moreIf I could give 0 stars I would. Today we came to the Mermaid Bar after stopping by the Arts District as we were showing our cousins from Mexico a good time in LA.
We try to enter the bar and because they had Mexican ID’s it took a while to get inside the bar. Understandable, maybe they haven’t seen a different type of ID.
As soon as we got inside the bartender (blonde in her 30s) come to get my order and when I was asking questions she left to attend idk what because the bar was empty.
Our cousin comes inside and unfortunately as a confusión steps down to where the bar tender area was, she tells him to get out and understandably so let’s him know he’s not allowed down there. He doesn’t understand English so we let him know. She goes on to make snide comments to her bartender friends in our earshot.
She then goes to security to tell him something. Security comes and tells him he needs to leave. As soon as my brother comes to translate to him, security tells him to leave because he’s not talking to him. After my brother let’s him know he doesn’t know English, security goes on to tell him we’re kicked out.
This situation was unfortunate due to the fact that she clearly was profiling my cousins because they were Hispanic. Before i went ahead and made it a big deal we left because we had such a good time, this bad encounter was not going to ruin our night.
I just want people to understand the kind of service this place gives to other people that don’t fit the persona this Employee was expecting.
What a sad excuse...
Read moreSuper disappointed. I went here with my best friend for their birthday, with a group of about 8-9 people. We were asked to immediately step outside, and then demanded we stand in the corner and sit in no chairs-although there were about 3 tables open and half the bar open. It was about 5 pm on a Saturday, and we told the woman we were there to eat and drink. She demanded we use no chairs and stand in the corner. We did so for about an hour until half our party left from discomfort. So we took the tables available, and all 6 sat down while our friends went to other restaurants. We were then ASKED AGAIN to go stand in the corner and stop mingling at the tables and bar: it was honestly INSANE to me that such a large group of queer people were asked to leave multiple times. This bar is clearly holding itself to standards and will not allow you to sit down if you aren’t a straight white American. I will NEVER return to this BULLsh*+ bar. Let me say the bartender (short male with a beard) was so kind and very welcoming and made it clear he didn’t want us to leave. Not sure why this manager lady wanted us out DO desperately when we bought 4 plus drinks each and each bought food/apps within...
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