Westwood Thai Cafe — Restaurant in Los Angeles

We ordered the Pad Thai and Thai Iced Tea. I placed the pick-up order over the phone, and mentioned the check-in offer for the Thai iced tea. They wouldn't honor the offer, but didn't seem to completely understand. Regardless, I proceeded to order 2 of them. When I arrived for pick-up, I showed the check-in offer to the cashier. She still wouldn't honor it, so I proceeded to pay. After receiving my receipt, I realized I was charged more for my Pad Thai than what was stated on the menu. The cashier didn't seem to care, and started to walk off. I stopped to check my order to make sure it was all correct, when another woman came by and said they would honor the check-in by giving me another (a third) Thai iced tea. I told her that I didn't need a third, and declined the offer. She then said that I needed to let them know about the offer when I placed the order, to which I replied I had. She looked at the cashier, whom must have said something about the situation, and murmured something to her before turning to me and saying "Well, we can't do anything about it since you already paid." Obviously, it wasn't a big deal to me since I had still ordered and paid for my entire original order. I think it was a bigger deal that I was overcharged for my food, and they didn't care. After I was able to check my order for completion, I thanked them and left.

Once home, we were looking forward to enjoying our Pad Thai, but were quickly let down as our food had absolutely no flavor! I've never experienced Pad Thai lack flavor, which is pretty bad in my opinion. It's almost like they forgot to add ingredients. Needless to say, we will not be...

I ordered two things: pad thai and tom yum noodle soup medium spice. Although service was good, this was hands down the worst thai place I’ve ever tried. The flavor profile was flat, the tom yum noodle soup had no authentic tom yum flavor, not to mention the soup wasn’t even the slightest bit spicy like I asked for. I’d compare the spicyness to a couple sprinkles of red chili flakes on top of pizza. Similarly, the pad thai was just awful. There was a lack of depth to the flavors. Both dishes felt as if they just poured soy sauce and some food dye into it and called it a day. Not surprising that the restaurant was completely empty when I walked in at 5pm. All in all, would not recommend and do NOT come here if you want anything authentic/good. Every other thai place nearby...

We ordered online for pick up. Food was pretty good and was prepared quickly. The reason I took away 3 stars is only because of their email spamming. I specifically checked not to be put on a mailing list, yet I have been receiving emails with coupons at least once a week, and THERE IS NO LINK TO UNSUBSCRIBE from their stupid emails. I also cannot reply, because it's an automated mail. I live in Chicago, I was in LA only for a couple of days, what am I gonna do with coupons to a restaurant that's 2000 miles away? Isn't also illegal to be spamming customers with promo emails without providing means to be unsubscribed? I'm pretty sure it is. Horrible business practice, you don't even deserve...