Yamashiro Hollywood — Restaurant in Los Angeles

First and foremost tiktok and everyone was hyping how amazing this place was. The aesthetic is very pleasing. The atmosphere was wonderful. The resturant ground seem very pleasant, lovely, lively, and colorful. My eyes were everywhere. Made reservations to come in surprised that there were so many openings available for today. We came to have a great time at first we were so excited to experience what everyone was hyping about the resturant about how great the food was. We asked for waters. And we didn't receive any waters until we were almost about finished with our food. The cups we had lipsticks stains on them. Then not to mention we tried to wave a server for utensils since we didn't have enough at our table. The communication within the staff was horrible. Not one single person beside our server asked if we needed anything but they all were alternating. Tried to wave a few servers. But they ran away from our table. They all were mainly focused on decorating the grounds instead of focusing on the guest. Our server had dropped the other guest drinks at their table. It was a bit annoying because we still were waiting on our waters and i understand how frustrating it is with other guest who feel entitled cause your mimosa fell on you but other people needed to be serviced. I get it you need to appease the other guest but, we didn't get acknowledged till the end. The bento box is over priced. Small portions for 27$ other places give you a decent amount including sushi. Here they give you a tiny portion of salad rice with four pieces of meat. And miso. The chirashi bowl my cousin had ordered was not expected we thought it was going to be in a traditional sense but she had issues after eating it which caused her to become sick. It was colorful, the presentation was lacking. Kaarage biscuits and gravy, wass disappointing because we were not expecting bone in. We were thrown off. The green dragon roll missed opportunity as well. It really didn't stand out. The mimosa wasn't presented as well. It tasted like your average mimosa.Nothing special. With a orchid toppedd off. There was photographer who was taking photos of certain guest and we were not offered. That was also a missed opportunity. The fact we waited to still flag someone down for utensils we took the initiative to grab another one from another table. We finally received our water when it was close to finishing our meal. Really disappointed. As an ex server for many resturant. So many missed opportunities. They could've been more friendlier, more attentive. Didn't even bother to offer any desert for our meal, or add on to boost sales. The proper handling of serving guest was clumsy. Decorating the grounds should be something before the establishment opens or after hours instead of being focused on that. The focus should be more attentive to guest. We spent a whopping 300$ including valet. We all were still starving. We could have went and supported a small business with that amount if money for Quality and quantity.

Forgot to mention, upon sitting at the tables we noticed the tables are not wiped down the servers, or bussers, would pick up the dirty plates and not even attempt to disinfect the table. That's highly unsanitary. For an establishment, with no sanitation protocols for hightouch areas.

If you are reading this, and debating whether if you want to eat here it's all about the aesthetics. I wanted to love this place. But everything that we experienced just dissapointing. So many missed opportunities, lack of higher touches, and no communication within team members.

• If the owner or manager is reading this, these are learning oppurtunities for you to do better as a brand. It was not even busy the time we had arrived. If you have any further question don't hesitate to reach out I'm willing to answer concerns that you may...

Sharing a review from a few years back that was on Yelp, as I was recently reminded of it, and it remains the biggest restaurant letdown in me and my wife's time together.

Lackluster food and miserable service. At least the location is great?

We went here for our second anniversary. I put in the online reservation and called ahead to ask for an outdoor seat with a view of the city, but when we arrived we were awkwardly seated at a 4-person table inside, two feet away from the kitchen door. The sounds from the kitchen were loud and we were constantly greeted by sounds of plates and glasses shattering on the floor throughout the night. This table also had the joy of being right under their speakers blasting music. Please if you get the table in the back corner of the indoor garden next to the kitchen door, do yourself a favor, and abandon all hope and request another table or leave if they can't accommodate you.

We felt completely forgotten about by our server most of the night. Between our server disappearing constantly and both drinks we selected initially being sold out, it took about half an hour to get a drink order in, and the aperitifs came well after our food had started to arrive. The drinks we ordered were honestly the best thing about this place, and we would have loved to keep ordering drinks, except our server seemed to have a hard time manifesting in this physical realm and staying long enough to stop by our table at all throughout the night.

The American Wagyu with the lava rock was about as much of a mistake as you can imagine ordering American wagyu is. The lava rock came decently hot, but didn't stay hot enough to get a sear on more than two of the six pieces of meat that it came with. It comes with cold crispy onions and cold unseasoned vegetables that were honestly confusing. Did I sacrifice the lava stone's heat to cook the vegetables, or was I supposed to graze on them while the meat cooked? The meat, at rare/medium-rare, was slightly tough and not anywhere near melt-in-your-mouth normal wagyu is. If you want the spectacle of the cooking stone, just get the A5 wagyu instead.

The sushi ordered had great ingredients, except for one thing - the rice. The sushi rice was very densely packed in and not well cooked at all, giving the sushi an impression of a weird combination of high quality fish packed into convenience store sushi rice.

The absolute absurd kicker of the night was the Smash Cake I ordered before the evening. They called and let me know they didn't have the red or pink cakes in and only offered milk chocolate or dark chocolate. I had picked dark chocolate for us, but the cake delivered was incredibly sweet milk chocolate. It comes with a giant sparkler in it and on a tiny dinky cardboard cutout they clearly used to spraypaint the cake gold (the back of the cardboard was covered in the gold spray). Unlike the pictures on the website, there were no candy hearts or elegance to it. The cake was filled with packaged small snack-size candy (Snickers, etc) and mini-M&Ms. This was such a drastic failure that even though the experience so far had been awful, we both just started laughing at how bad it actually was.

Overall, for the prices attached to the food, you'd expect the food to be better prepared than the food you'd get at a local Japanese restaurant, but it's not. Yamashiro is clearly relying on their location and view to supplement this, but they couldn't even get that right with where we...

We recently went to Yamashiro’s for my birthday and below are the pros and cons. In a nutshell the food and views are excellent, however service is not so great.

Pros The views and garden are gorgeous The food although not a wide selection, everything we ordered was good. I would suggest the garlic noodles, however without steak replace it with shrimp. Also try the seafood fried rice The baked lobster sushi was good as well. For drinks, the passion mojito ( not on the menu) is good and sake. For desert the matcha tiramisu and brownie were ok.

Con’s:

Myself and another family booked our reservation a month in advance. We both wanted to sit in the garden and were told even with a reservation we had to wait an additional 20 minutes to be seated as they did not have enough wait staff in that area to serve us. Also even if you request the garden in advance, it is not guaranteed to receive that seating section.

Our waiter was not tentative. We saw a red flag about this as we overheard another table complaining, that the server had been gone for along time and they just wanted their check so they could leave. I tried to ignore that since it was my birthday, I hoped we would have had a better experience. So we ordered 3 items, 2 items came out and the sushi did not arrive until after our meals were completed, left over food boxes were packed up, and plates and silverware were removed from the table. Our waiter never came back to us during this time so we sat there with sushi on the table and no plates or utensils to use until we notified 2 other staff members at which time we were brought plates and utensils. We were informed by another staff member that the sushi is made in a separate kitchen and if they are delayed in making orders your food will not all come out together which is ridiculous. My husband wanted to surprise me with them singing Happy Birthday as we saw that being done at another table. Our waiter just put my dessert on the table said Happy Birthday and walked away. My husband was very disappointed. The only reason we gave the server a 20% tip was because they did remove the sushi off our bill due to the long delay.

I worked as a server many years ago in college, working 10 tables at a time and back then we took the order, delivered the food and drinks. This restaurant a different person drops the drinks and the food, so we could not understand for the life of me why our waiter was not attentive at also, all they did was take our order.

Bottom line is go here for the view at least once because it is beautiful and atmosphere is nice, but don’t expect great...