First and foremost tiktok and everyone was hyping how amazing this place was. The aesthetic is very pleasing. The atmosphere was wonderful. The resturant ground seem very pleasant, lovely, lively, and colorful. My eyes were everywhere. Made reservations to come in surprised that there were so many openings available for today. We came to have a great time at first we were so excited to experience what everyone was hyping about the resturant about how great the food was. We asked for waters. And we didn't receive any waters until we were almost about finished with our food. The cups we had lipsticks stains on them. Then not to mention we tried to wave a server for utensils since we didn't have enough at our table. The communication within the staff was horrible. Not one single person beside our server asked if we needed anything but they all were alternating. Tried to wave a few servers. But they ran away from our table. They all were mainly focused on decorating the grounds instead of focusing on the guest. Our server had dropped the other guest drinks at their table. It was a bit annoying because we still were waiting on our waters and i understand how frustrating it is with other guest who feel entitled cause your mimosa fell on you but other people needed to be serviced. I get it you need to appease the other guest but, we didn't get acknowledged till the end. The bento box is over priced. Small portions for 27$ other places give you a decent amount including sushi. Here they give you a tiny portion of salad rice with four pieces of meat. And miso. The chirashi bowl my cousin had ordered was not expected we thought it was going to be in a traditional sense but she had issues after eating it which caused her to become sick. It was colorful, the presentation was lacking. Kaarage biscuits and gravy, wass disappointing because we were not expecting bone in. We were thrown off. The green dragon roll missed opportunity as well. It really didn't stand out. The mimosa wasn't presented as well. It tasted like your average mimosa.Nothing special. With a orchid toppedd off. There was photographer who was taking photos of certain guest and we were not offered. That was also a missed opportunity. The fact we waited to still flag someone down for utensils we took the initiative to grab another one from another table. We finally received our water when it was close to finishing our meal. Really disappointed. As an ex server for many resturant. So many missed opportunities. They could've been more friendlier, more attentive. Didn't even bother to offer any desert for our meal, or add on to boost sales. The proper handling of serving guest was clumsy. Decorating the grounds should be something before the establishment opens or after hours instead of being focused on that. The focus should be more attentive to guest. We spent a whopping 300$ including valet. We all were still starving. We could have went and supported a small business with that amount if money for Quality and quantity.

Forgot to mention, upon sitting at the tables we noticed the tables are not wiped down the servers, or bussers, would pick up the dirty plates and not even attempt to disinfect the table. That's highly unsanitary. For an establishment, with no sanitation protocols for hightouch areas.

If you are reading this, and debating whether if you want to eat here it's all about the aesthetics. I wanted to love this place. But everything that we experienced just dissapointing. So many missed opportunities, lack of higher touches, and no communication within team members.

** If the owner or manager is reading this, these are learning oppurtunities for you to do better as a brand. It was not even busy the time we had arrived. If you have any further question don't hesitate to reach out I'm willing to answer concerns that you may possibly have.**