Wendy's — Restaurant in Louisville

I went downurr n stopped downurr at the Wendy's downurr and I ask If i cood git me onnem biggo grate ol big dranks what taste like orng and thollady wonted too grate biggo packigis of french fryd Tattors wut wee seent on the rokoo. I got evur bit of it and went to walkin toe werds the buik stayshun waggen I just got painted yursty or the day bufor. And ima headed out in a bee line and this biggo wild rynocurus of a womern let a loose and throwed her walkin Kane in a hookin moshun rite out wure my nex step wuz posta land and I come agaisst it rite about the shin bone and my laig an foot come unhitched from the groun an floo plum up n out frum unner me and tha uthern went plum up n out backerds from wicha way I wuz headed n I could see wurr I come from n then busted a perfect pirouette and come full twist n swung arown n throwed my set up and cranked out a double back handspring into a full round double drop kick off the top rope and just as I was about to hit that Stanky laig on em all my dadburn dranks and then all my olladys dadbum French fried taters went to flyin all out n wut lookt like a taterstorm commenced to flyin frum above and about rite that time my ollady jumped up out frum up nunder the hood of at fresh buik stayshun waggen wurr she wuz putten a new alltinater on it rite thurr and she broke loose nn went off the sign wurr u at the drive throo n run up it and dunn a biggo dubble bak flip..throwed me a high 5 and caught evurr dadblame one them French fryd tatters and that drank and landed smack dab rite in the seat and nevurr lost a one. She kicked the dashboard and smacked the glove box and the hood dropped on that buik and that monster of a 6 silinder farred up n went to rumblin n I throwed err down in reverse and walked err up outta thurr and she'd done haddem tatters bout tore up 4 we hit 2nd gear. I eat one and it was still hot and my drank stayed In at cup plum out till we got downurr tuh house. That's the main thang. If we evurr make it bak to town weel be back downurr...

I ordered a Dave's double sandwich, Chicken Popper Sandwhich, and A large baconator meal. The screen at the drive through is broken or dirty, so its hard to read, but I noticed it had said small meal. That was the first thing I had to correct. Thought everything else was good. Pulled up the ladies at the drive through couldn't even figure out what sandwiches they had made and which they hadn't. So I sat there listening to them go back and forth. They eventually gave me card back, no receipt. No big deal. Got my food and decided to check before I left what we were given. The entire order was wrong. Dave's double had bacon on it, chicken popper sandwich was a burger, and my baconator was a Jr. So I went around the drive through again and asked dthem to fix it, and explained I had ordered a Dave's double, Chicken Popper sandwich, and a large baconator. Waited for the food to be remade, checked again and still got a JR. and A burger instead of chicken. At this point I was very frustrated, went back to the window and told them it was wrong again! The lady at the window told me to open them up and show her, I showed her my sandwiches and she said well that's what you ordered. I explained again that it was not. she finally printed my receipt. They had plugged in the wrong order. Completely wrong. They asked if I wanted the right food, and I said at this point I wanted my money back. A nice gentleman working came over and offered to refund all the charges. I asked for just a refund on the baconator and the Popper sandwich. I have horrible experiences everytime I come to this wendys. I hope each time it will be better than the last, but honestly it hasn't been. Convenience does not equal this kind of headache. I would have hoped that when I came up and verbally confirmed what was wrong with my order the first time, they would have caught something was wrong, but instead they pushed on and made the situation much more...

I can't believe I'm writing a review of a fast-food restaurant, but even in a part of the country where things move relatively slow, this Wendy's is uniquely bad. For the past year and an half at least, the lobby has been permanently closed; only the drive-thru is open. Despite this, the drive-thru experience is also neglected. Almost every time I have shown up to this location in the past year, they have either a) been inexplicably closed several hours before their posted 10pm closing time, or b) ignored the customer at the drive-thru speaker. On countless occasions I have driven by and seen four or five cars in the drive-thru lane, with none of them any further than the speaker because the folks inside are doing something other than taking orders. The orders at the speaker take place sometimes 10 or 15 minutes apart. It's as if they take one car's order and start preparing the food, and then only take the next car's order once the car in front of them has paid, received their food, and left, defeating the entire purpose of having a drive-thru. I had assumed this had to be due to severe understaffing, but on the few occasions I have been patient enough to wait to be served (or hollered at the speaker to get them to take my order) or drive around after getting tired of waiting, when I look in the window I have always seen at least three or four employees inside. At the pace they serve customers, I find it hard to believe the food they sell covers the cost of labor, much less their total operating costs. I'm still in disbelief that I just reviewed a Wendy's, but I'm sure once the corporate office realizes this location is hemorrhaging money—and why—they'll close up shop and I'll...