Noodles and Company — Restaurant in Loveland

I've gone to this location since they opened, they had a while where they were doing quite well but all this last year has been as disappointing and concerning as when they first opened.

My main issues with this location is that there is ALWAYS pieces of food from other dishes in my orders. Examples: I'll get gluten free noodles and there will be other random, regular noodles, like macaroni, mixed in. I'll get 1 or 2 pieces of broccoli in my mac n' cheese, or I'll get buttered noodles and there will be a piece of carrot or red onion mixed in.

I don't have severe allergies to any foods but I certainly do have flavor preferences. My biggest concern is that dishes are not being properly cleaned and what's being cooked isn't being monitored for allergens and cross contamination. I fear one day someone is going to pay dearly for it.

The staff can also be very hit or miss. After what retail and service workers have been through in the past 2 years I don't want to pick on staff for their attitudes but when I'm waiting for my food and hear one of the people who finishes off the dishes read my order aloud and then make comments on how gross it is and say "Ew" as they finish it on multiple occasions, I can't ignore it. You can talk smack about the customers but make sure there are no customers first (the comments were over me adding feta to buttered noodles, nothing exceptionally exciting).

This has been going on since they opened so I'm not sure if this location has always been understaffed or if there's a general lack of training for a number of possible reasons. I've left feedback with the company many times but have not seen a change. The location off of 34 has never given me problems but this one is closer so I try to give them...

I have never had a problem with noodles and company before. Today however, the food and service was horrible. The place was near empty and it took 20minutes to bring out a dish that was cold from the get go. I also asked for a side dish of sauce which took another 10minutes after the food was brought to my table. When I told them my noodles were cold right away, the lady took it behind the counter. I asked if she could simply reheat or if that wasn’t an option to just put a lid on it so I could take it home to microwave. A blue haired lady simply took my dish from the other worker and CHUCKED it away so forcefully and with clear aggression. I was astounded because I did not want food to go to waste and it was no big deal for me to take it home even though it shouldn’t have been cold in the first place. They then re-did the order and the food came out cold again! I am disabled, so walked back and forth to the counter was very difficult for me especially when the service was God awful. I was given nasty looks from the employees except for the one nice girl who brought the food to me. I ended up asking for a lid and had to bring the second dish home with me to microwave anyway. The blue haired lady was completely rude and as I was leaving I heard her tell the employees that they needed to do better because that was the fourth dish they wasted that day. This situation could have been completely avoidable! I am never coming back to...

5-2-2024 - service has really hit rock bottom. Brought a group in - we ordered and then went to get our drinks. The soda machine was out of a lot of the drinks, so I went to the counter and asked the young girl (she was new) if they had any more she was Very pleasant and went to look - I went to sit back down and then the other girl working started reprimanding her (she was being out the syrup) and told her not to do that ( she yelled at her so long that new customers came in and she told her, her job was to help them. ). Obviously the policy is NOT to fill the drink machine as the second girl doing the reprimanding just threw the syrup box in the machine without fixing it and our group proceeded to just have to have the few drinks available. I WILL NOT be coming back.

7/27/2023 - portions still horrible my bowl is barely half full. Those in the group who ordered small received more food than I did ordering a regular.

The portions were horrible. My mother- in-law ordered a small bowl and received more food in her small than each of us who ordered a regular. Definitely don't waste your money on the regular. They need to have better portion...